Settings and activity

3 results found

1. Include Department on user import

   6 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Dylan Ciccolella supported this idea  ·  Apr 22, 2024

2. Ticket Checklist

   284 votes

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   19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

   
   

   If you'd like to discuss your needs, please schedule some time for a call here:

   https://yakov-atera.youcanbook.me/

   
   

   All the best,

   Yakov

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   Dylan Ciccolella commented  ·  Apr 22, 2024  ·  Edit…  ·  Delete…

   Would like to have the ability to add sub-tasks that we can assign to other agents. Like for a new hire template. The ticket has the main tasks and then has a bunch of sub-tasks to complete displayed below the description a section called tasks would be great.

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   Dylan Ciccolella supported this idea  ·  Apr 22, 2024

3. Ticket Type - Tasks

   26 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Dylan Ciccolella supported this idea  ·  Apr 22, 2024