Settings and activity

48 results found

1. Allow for customization of columns on ticketing screen

   355 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Nov 10, 2025

2. link to a ticket on mobile opens the app rather than web page

   14 votes

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   Planned  ·  0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Oct 5, 2025

3. Install agent on Synology, QNAP or Raspberry Pi

   374 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Oct 5, 2025

4. White label mobile app for your customers

   391 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Oct 5, 2025

5. Mobile App Improvements

   752 votes

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   41 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Oct 5, 2025

6. MS Office Updates

   787 votes

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   2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Michael Sokoloff supported this idea  ·  Oct 5, 2025

7. Office 365 Integration

   1,590 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Oct 5, 2025

8. Ability to mark devices as "Inactive"

   37 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Michael Sokoloff supported this idea  ·  Oct 5, 2025

9. Emails to other than the requester

   64 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Oct 5, 2025

10. Less AI, more fixing existing issues?

    47 votes

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    8 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Oct 5, 2025

11. phone and sms notifications

    8 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Jan 14, 2025

12. SMS Portal

    11 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Jan 14, 2025

13. Text Message (SMS) Alerts

    45 votes

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    10 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Jan 14, 2025

14. Mobile Device Management

    2,309 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    Michael Sokoloff supported this idea  ·  Jan 14, 2025

15. Export tickets to pdf

    16 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Jan 14, 2025

16. Need a report to tell me which devices for a customer are eligable for Windows 11

    429 votes

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    18 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Jan 14, 2025

17. Live screenshot of device to see user activity

    437 votes

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    10 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Michael Sokoloff supported this idea  ·  Jan 14, 2025

18. Label printing for assett management

    68 votes

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    4 comments  ·  Ideas and Feedback » Asset management  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Michael Sokoloff supported this idea  ·  Jan 14, 2025

19. Dark Mode

    1,918 votes

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    120 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Michael Sokoloff supported this idea  ·  Jan 14, 2025

20. Integration with UniFi Cloud

    1,003 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Jan 7, 2025