Settings and activity

43 results found

1. phone and sms notifications

   8 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Jan 14, 2025

2. SMS Portal

   11 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Jan 14, 2025

3. SMS

   11 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Jan 14, 2025

4. Mobile Device Management

   2,291 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   
   

   Best regards,

   The Atera Team

   
   

   Michael Sokoloff supported this idea  ·  Jan 14, 2025

5. Export tickets to pdf

   14 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Jan 14, 2025

6. Need a report to tell me which devices for a customer are eligable for Windows 11

   406 votes

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   10 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Jan 14, 2025

7. Emails to other than the requester

   50 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Jan 14, 2025

8. Live screenshot of device to see user activity

   417 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Jan 14, 2025

9. Out of Warranty Date on Devices

   61 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Jan 14, 2025

10. Label printing for assett management

    54 votes

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    4 comments  ·  Ideas and Feedback » Asset management  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Jan 14, 2025

11. Dark Mode

    309 votes

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    10 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Jan 14, 2025

12. Integration with UniFi Cloud

    980 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Jan 7, 2025

13. Top header for devices

    3 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Michael Sokoloff shared this idea  ·  Jan 7, 2025

14. Internal reply edit button

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Jan 3, 2025

15. Ability to edit Internal Note on ticket

    43 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Jan 3, 2025

16. Internal Tickets

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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    Michael Sokoloff shared this idea  ·  Jan 3, 2025

17. Quoting

    82 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Jan 3, 2025

18. Ubiquiti Integration

    931 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  May 30, 2024

19. Asset labels & QR codes

    144 votes

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    6 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Feb 7, 2024
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    Michael Sokoloff commented  ·  Sep 8, 2023  ·  Edit…  ·  Delete…

    Would be great for all size accounts

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20. Email technician when they have been @ tagged on an internal note of a ticket

    325 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Oct 30, 2023