Settings and activity

42 results found

1. phone and sms notifications

   8 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Jan 14, 2025

2. SMS Portal

   11 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Jan 14, 2025

3. SMS

   11 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Jan 14, 2025

4. Mobile Device Management

   2,297 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   
   

   Best regards,

   The Atera Team

   
   

   Michael Sokoloff supported this idea  ·  Jan 14, 2025

5. Export tickets to pdf

   15 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Jan 14, 2025

6. Need a report to tell me which devices for a customer are eligable for Windows 11

   417 votes

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   17 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Jan 14, 2025

7. Emails to other than the requester

   52 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Michael Sokoloff supported this idea  ·  Jan 14, 2025

8. Live screenshot of device to see user activity

   422 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Michael Sokoloff supported this idea  ·  Jan 14, 2025

9. Out of Warranty Date on Devices

   70 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Michael Sokoloff supported this idea  ·  Jan 14, 2025

10. Label printing for assett management

    57 votes

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    4 comments  ·  Ideas and Feedback » Asset management  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Michael Sokoloff supported this idea  ·  Jan 14, 2025

11. Dark Mode

    1,888 votes

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    117 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Michael Sokoloff supported this idea  ·  Jan 14, 2025

12. Integration with UniFi Cloud

    986 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Jan 7, 2025

13. Top header for devices

    3 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Michael Sokoloff shared this idea  ·  Jan 7, 2025

14. Internal reply edit button

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Jan 3, 2025

15. Ability to edit Internal Note on ticket

    47 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Jan 3, 2025

16. Internal Tickets

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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    Michael Sokoloff shared this idea  ·  Jan 3, 2025

17. Quoting

    82 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Jan 3, 2025

18. Ubiquiti Integration

    943 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Michael Sokoloff supported this idea  ·  May 30, 2024

19. Asset labels & QR codes

    144 votes

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    6 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Feb 7, 2024
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    Michael Sokoloff commented  ·  Sep 8, 2023  ·  Edit…  ·  Delete…

    Would be great for all size accounts

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20. Email technician when they have been @ tagged on an internal note of a ticket

    327 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Michael Sokoloff supported this idea  ·  Oct 30, 2023