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  1. Integration with Direct messages systems

    842 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Graham Neves commented  · 

    Teams integration so users will get ticket reply messages to their Teams chat.

    Graham Neves supported this idea  · 

  2. Free Dashboard Account

    925 votes

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    25 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Graham Neves supported this idea  · 

  3. PDF Preview Window

    159 votes

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    9 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


    Graham Neves supported this idea  · 

  4. Less AI, more fixing existing issues?

    9 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Graham Neves supported this idea  · 

  5. Ability to assign a contact to multiple devices for work from home

    171 votes

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    8 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Graham Neves supported this idea  · 

  6. "Work from Home" Simultaneous Dual-Monitor Support

    231 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Graham Neves supported this idea  ·