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23 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
REBOOT HELPDESK supported this idea ·
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25 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
REBOOT HELPDESK supported this idea ·
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50 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
REBOOT HELPDESK supported this idea ·
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48 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
REBOOT HELPDESK supported this idea ·
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296 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
REBOOT HELPDESK supported this idea ·
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2 votes
REBOOT HELPDESK supported this idea ·
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51 votes
REBOOT HELPDESK supported this idea ·
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179 votes
REBOOT HELPDESK supported this idea ·
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622 votes
REBOOT HELPDESK supported this idea ·
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12 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
REBOOT HELPDESK supported this idea ·
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12 votes
Hey, thanks for posting your feedback!
Adding manual tags is available, please refer to this knowledge base article for more information: https://support.atera.com/hc/en-us/articles/360011044199-Use-Ticket-Tags-#h_01FCB81V2DYEAP6ZYZJGNW56SW
REBOOT HELPDESK supported this idea ·
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60 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
REBOOT HELPDESK supported this idea ·
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68 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
REBOOT HELPDESK supported this idea ·
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86 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
REBOOT HELPDESK supported this idea ·
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175 votes
Hello,
I wanted to give you visibility into our Q3 roadmap as it relates to your feature request.
This quarter time-based ticket automations will be added to allow various time-based actions such as resolving a ticket, automatically closing a ticket, or alerting an admin.
Stay tuned for our Product Release notifications.
REBOOT HELPDESK supported this idea ·
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146 votes
Hello,
I wanted to give you visibility into our Q3 roadmap as it relates to your feature request.
Coming soon: We will flag any open tickets that your helpdesk engineers are actively addressing so your team is updated in real-time, eliminating duplicate effort.
Stay tuned for our Product Release notifications.
REBOOT HELPDESK supported this idea ·
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72 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
REBOOT HELPDESK supported this idea ·
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1,137 votes
REBOOT HELPDESK supported this idea ·
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156 votes
REBOOT HELPDESK supported this idea ·
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35 votes
Hi! We started to plan this feature you voted for.
I would be happy to meet for a few minutes so I could learn what will make your job easier with this feature.
Thank you, you can book here:https://shacharr.youcanbook.me
REBOOT HELPDESK supported this idea ·