4486 results found
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Ubiquiti Integration
Ubiquiti Integration
614 votes -
Hardware inventory
It would be great to be able to generate a report that shows all the computers under a client and show at the same time all the hardware information including operating system, cpu, ram amount, hard drive or ssd on the same page.
It seems like a essential feature for this software to be able to have an inventory of a client
412 votes -
MS Office Updates
MS Office patches not listed as an available update.
Please enable the ability to show available/installed Office patches.536 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Email technician when they have been @ tagged on an internal note of a ticket
When you make an internal note and @ tag an engineer, That technician should receive an email saying "You have been mentioned on a ticket (hyplink to ticket)"
171 votes -
Free Dashboard Account
Add the ability to login to a dashboard account for media walls in offices etc so the whole room can view the core dashboard data continuously.
It's V expensive to pay for an account in full for this option when all we need is the dashboard showing on a big screen for visibility.
573 votes -
Allow for customization of columns on ticketing screen
On the Ticketing page the columns are locked to the default fields. We don't utilize the SLA field within our organization; and the new sentiment column is also irrelevant.
Allowing the end user to change what is displayed on the ticketing dashboard would allow for extra space for fields that are relevant, like allowing for longer ticket titles to be displayed.
145 votes -
Option to run updates when Agent reconnects (for PCs that don't power on regularly)
I try to run an update automation but many of the PCs are not on at the time because of the type of office I support. (Day/Night and changing schedules)
It would be great to tell an Agent to run updates the next time it re-connects to Atera and report back.48 votes -
Live screenshot of device to see user activity
The ability to silently take a live screenshot of a device to see user activity to determine if free
249 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Report to show computers that do not meet the requirements for Windows 11
Report to show computers that do not meet the requirements for Windows 11
274 votesHi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.
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Change management
Change management. For tracking changes made in different setups. I.e microsoft security setup. With suggestions, status for implementing changes and so on.
109 votes -
alert when agent uninstalled
Receive a ticket when an agent is uninstalled - as the agent does not have a password to uninstall, it would be good to know if the agent is accidentally removed by someone, deliberate or accidentally.
If the password feature is under development, an option to receive an alert upon commencement of removal would be tremendous!
1,295 votesHello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
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Dark Mode
Is there any pipeline to support dark mode.
39 votes -
Office license type
We have one big customer with several hundred Office365 licenses allocated in different domains. It would be helpful if atera can sum up how many Office365 licences are provided to the customer / per domain.
The MS Admin center has a great and easy overview what Atera should use as well, maybe more detailed. It could be provided in the MS License Report.Total amount:
Microsoft 365 Business Basic 299/300
Microsoft 365 Business Standard 112/113
Office 365 E1 4/5Amount per domain:
Even better would be an integration at the customer site where we already can provide the domain where…362 votesHi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.
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Update Chocolatey Script to a newer version
Actually Atera is using an old script (Chocolatey 1.1.0) there is for example an issue with the Chocolatey Package for Sonos S2 Controller. So it would be nice, to get an updatet Version.
128 votesHello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
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Active Directory integration for new users
Active Directory integration for new users
168 votes -
Meraki integration
Meraki Integration, which includes monitoring for AP's Switches and MX appliances.
33 votes -
True Third (3rd) Party Patching and Vulnerability Assessment
Atera needs to have true granular 3rd party vulnerability and application patching as well as bios and hardware. Ability to see what third party application needs updating right in the update and patch list, and reporting on what repository (or chocolatey or homebrew) the app is being updated from. This need is currently critical and requires outside vendors to meet the third party patching need. Ideally option for customer sourced repositories that are then approved by Atera just like the scripts library. Ideally there would also be the option to provide a local SMB path for the client to pull…
50 votes -
Microsoft Licensing integration
Microsoft Licensing integration
134 votes -
Password Manager
Provide password management to our clients which can increase the value we offer — deploy and administer a modern password manager across all your clients.
Allow central management of SSO, multi-factor authentication (MFA), and password-based authentication across client organizations from a single admin console.
The biggest piece would be to allow Multi-tenant management that makes it simple to administer the password manager for multiple organizations.
256 votes -
Default form/template for tickets
I have created Ticket Form Templates. There is no way for the FORM selection to be mandatory. What good is the template if they just select none and type a description?
The selection of a Form Template must be a mandatory option.13 votes
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