Put entries back to the top
Please give us a choice on whether to enter info from the top or bottom of a ticket. It used to be top and I prefer that. Now we're forced to enter from the bottom. Some may like this but we should have a choice.
2
votes
Cathy Burnham
shared this idea
Hi,
We wanted to let you know that your feedback is currently under review by our product team.
We appreciate your patience during this process and will update you accordingly.
Best regards,
The Atera Team
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Merlin Brandt
commented
Agreed! If a ticket was created by e-mail (or a reply came in) with a long-ish signature, you always have to scroll up to read the content of the ticket.
This was way more practical before!