Put entries back to the top
Please give us a choice on whether to enter info from the top or bottom of a ticket. It used to be top and I prefer that. Now we're forced to enter from the bottom. Some may like this but we should have a choice.
Cathy Burnham
shared this idea
Hi,
We wanted to let you know that your feedback is currently under review by our product team.
We appreciate your patience during this process and will update you accordingly.
Best regards,
The Atera Team
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craig
commented
LONG signature with the financial disclosures and marketing, lots of replies in a group email, and I always start at the bottom (oldest part) of the newest ticket. Scroll, scroll, scroll... wait did I scroll too far? down, no I'm still in the middle of.... no, I'm in the 2nd newest version now back down, there we are finally at the 'last reply at the top, but not the top top, just the top of the bottom.
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Merlin Brandt
commented
Agreed! If a ticket was created by e-mail (or a reply came in) with a long-ish signature, you always have to scroll up to read the content of the ticket.
This was way more practical before!