Settings and activity

8 results found

1. Edit Ticket Notes

   296 votes

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   40 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Cathy Burnham commented  ·  May 18, 2026  ·  Edit…  ·  Delete…

   Need ability to edit ticket comments/entries.

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   Cathy Burnham commented  ·  May 4, 2026  ·  Edit…  ·  Delete…

   So much junk in our tickets because you won't let us remove it. PLEASE GIVE US THE RIGHT TO EDIT OUR TICKETS.

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   Cathy Burnham supported this idea  ·  May 4, 2026

2. Make ticket timer go away when creating ticket

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Cathy Burnham shared this idea  ·  May 5, 2026

3. Ability to delete within tickets PLEASE!

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Cathy Burnham shared this idea  ·  Apr 13, 2026

4. Ability to copy a ticket

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Cathy Burnham shared this idea  ·  Apr 8, 2026

5. Multi-Site Support

   412 votes

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   35 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Cathy Burnham commented  ·  Mar 23, 2026  ·  Edit…  ·  Delete…

   We have multiple sites and users that go from site to site. Please allow us to add users to more than one site so we can have accurate users assigned to those tickets.

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   Cathy Burnham supported this idea  ·  Mar 23, 2026

6. Ability to turn off ticket tabs

   6 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Cathy Burnham supported this idea  ·  Mar 5, 2026

7. Bitlocker Key in App

   16 votes

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   4 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Cathy Burnham commented  ·  Feb 26, 2026  ·  Edit…  ·  Delete…

   If I'm away and only have my phone and someone needs a Bitlocker key, I have no way to access it from the Atera app. PLEASE ADD THE BITLOCKER KEY TO THE APP. Thank you!

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   Cathy Burnham supported this idea  ·  Feb 24, 2026

8. Status suggestions

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Cathy Burnham shared this idea  ·  Feb 26, 2026