Settings and activity
51 results found
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3 votes
Merlin Brandt
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2 votesMerlin Brandt
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31 votesMerlin Brandt
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174 votesMerlin Brandt
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190 votesMerlin Brandt
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19 votesMerlin Brandt
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298 votes
Hi,
We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal. We're honing the search engine (backend).
You can also follow this in our Pubic Roadmap.
Best regards,
The Atera Team
An error occurred while saving the comment Merlin Brandt
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An error occurred while saving the comment Merlin Brandt
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Hi,
We would like to be able to search for device details in the customer page, e.g. find a device via serial number.
Currently that is only possible via the global search and that also spits out a different customer and a ticket that has to do with neither. -
6 votesMerlin Brandt
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11 votesMerlin Brandt
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428 votesMerlin Brandt
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15 votesMerlin Brandt
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218 votes
An error occurred while saving the comment Merlin Brandt
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It would be nice to have several time frames as predefined buttons, e.g. 15 min, 30 min, 1h, 2h.
That would speed up adding time entriesMerlin Brandt
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15 votesMerlin Brandt
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4 votesMerlin Brandt
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10 votesMerlin Brandt
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2 votesMerlin Brandt
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5 votesMerlin Brandt
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330 votesMerlin Brandt
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111 votesMerlin Brandt
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373 votesMerlin Brandt
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It would be helpful if the ticket list in the customer section had a search funktion. Ideally with the ability to search in specific fields, like "show all tickets that John Doe created".