Settings and activity

52 results found

1. Filevault

   5 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Merlin Brandt supported this idea  ·  Mar 27, 2024

2. Display CC in Ticket

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Merlin Brandt shared this idea  ·  Feb 12, 2024

3. Report to show computers that do not meet the requirements for Windows 11

   273 votes

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   5 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

   Merlin Brandt supported this idea  ·  Feb 2, 2024

4. Delete everything Atera when a client is lost.

   13 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Merlin Brandt supported this idea  ·  Jan 17, 2024

5. Time entry defaults

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Merlin Brandt shared this idea  ·  Oct 4, 2023

6. Open images in an additional tab browser instead of downloading.

   10 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Merlin Brandt supported this idea  ·  Oct 4, 2023

7. Different Thresholds for Different Disk Drives

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Merlin Brandt supported this idea  ·  Oct 4, 2023

8. Add e-mail signature manually

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Merlin Brandt shared this idea  ·  Oct 4, 2023

9. Way not to e-mail contact when replying to ticket

   10 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Merlin Brandt supported this idea  ·  Oct 4, 2023

10. Ticket creation in the name of customer should still show creators name

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Merlin Brandt supported this idea  ·  Oct 4, 2023

11. No signature on internal notes

    40 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Merlin Brandt supported this idea  ·  Oct 4, 2023

12. Allow technician to set default notes to internal or external separately

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Merlin Brandt supported this idea  ·  Oct 4, 2023

13. Non-resolved/closed tickets that are assigned to technician that we have disabled, should go to un-assigned.

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Merlin Brandt supported this idea  ·  Oct 4, 2023

14. Email technician when they have been @ tagged on an internal note of a ticket

    168 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Merlin Brandt supported this idea  ·  Oct 4, 2023

15. Activity Status "Awaiting on customer reply" should stop the SLA as well

    91 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Merlin Brandt supported this idea  ·  Oct 4, 2023

16. Install agent on Synology, QNAP or Raspberry Pi

    325 votes

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    4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Merlin Brandt supported this idea  ·  Jun 27, 2023

17. alert when agent uninstalled

    1,292 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Merlin Brandt supported this idea  ·  Jun 27, 2023

18. Option to unlink Contact from Agent

    7 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Merlin Brandt supported this idea  ·  Nov 11, 2022

19. RAID Monitoring for servers

    355 votes

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    13 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Merlin Brandt supported this idea  ·  Aug 24, 2022

20. Alert when an agent comes back online

    104 votes

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    4 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Merlin Brandt supported this idea  ·  Jul 18, 2022