Settings and activity
51 results found
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318 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
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1 vote
Merlin Brandt
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3 votesMerlin Brandt
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2 votesMerlin Brandt
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31 votesMerlin Brandt
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175 votesMerlin Brandt
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193 votes
Hi,
Great news! Your idea has been approved and is planned for implementation.
We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.
You can also follow this in our Public Roadmap.
Best regards,
The Atera Team
Merlin Brandt
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20 votesMerlin Brandt
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302 votes
Hi,
We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal. We're honing the search engine (backend).
You can also follow this in our Pubic Roadmap.
Best regards,
The Atera Team
An error occurred while saving the comment Merlin Brandt
commented
It would be helpful if the ticket list in the customer section had a search funktion. Ideally with the ability to search in specific fields, like "show all tickets that John Doe created".
Merlin Brandt
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An error occurred while saving the comment Merlin Brandt
commented
Hi,
We would like to be able to search for device details in the customer page, e.g. find a device via serial number.
Currently that is only possible via the global search and that also spits out a different customer and a ticket that has to do with neither. -
6 votesMerlin Brandt
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11 votesMerlin Brandt
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433 votesMerlin Brandt
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15 votesMerlin Brandt
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225 votes
An error occurred while saving the comment Merlin Brandt
commented
It would be nice to have several time frames as predefined buttons, e.g. 15 min, 30 min, 1h, 2h.
That would speed up adding time entriesMerlin Brandt
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15 votesMerlin Brandt
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4 votesMerlin Brandt
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10 votesMerlin Brandt
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2 votesMerlin Brandt
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5 votesMerlin Brandt
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332 votesMerlin Brandt
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It would be super useful if we could use AI in combination.
Example: a customer creates a ticket to add or to remove an employee. Atera could recognise the intend and automatically add a previously set up checklist for standard processes (like on- or offboarding).