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4712 results found

  1. Employee Onboarding/Offboarding Feature

    A feature for onboarding and offboarding your customers employees, including functionalities such as administering permissions.

    878 votes

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    7 comments  ·  PSA Tools  ·  Admin →
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  2. Mobile Device Management

    The ability to monitor mobile devices and tablets.
    Please let us know what features you would like to see!

    2,308 votes

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    87 comments  ·  Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team

  3. Atera End-User License

    You provide a limited license to your customer for the purposes of enabling some level of IT support or support assistance such as tracking and prioritization

    162 votes

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    2 comments  ·  Roles and Permissions  ·  Admin →
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  4. Integration with Direct messages systems

    How do you (and your techs) communicate with your customers? Would you like to see any communication integrations added to Atera?

    851 votes

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    62 comments  ·  3rd Party Integrations  ·  Admin →
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  5. Send system information with Helpdesk Agent support tickets

    What attached system information can help you solve support tickets, opened via the Atera Helpdesk Agent, faster? CPU, memory, network info, anything else?

    272 votes

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    6 comments  ·  Helpdesk Agent  ·  Admin →
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  6. Sophos Integration

    An integration with Sophos, a global leader in cyber-security

    667 votes

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    27 comments  ·  3rd Party Integrations  ·  Admin →
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  7. SentinelOne Integration

    An integration with SentinelOne, a global leader in cyber-security

    453 votes

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    31 comments  ·  3rd Party Integrations  ·  Admin →
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  8. Improved Billing

    This is totally open ended. What can we add/improve within invoicing, contracts, billing etc to make your life easier?

    279 votes

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    52 comments  ·  Billing  ·  Admin →
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  9. Network Discovery: More opportunities

    We'll initiate a notification, in real time, whenever the following events occur:

    This awesome feature will potentially enable you to earn more!

    Do you have additional event examples that can help your business grow?

    117 votes

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    1 comment  ·  Network Discovery  ·  Admin →
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  10. Network Discovery: Security Audit

    We'll scan any given network and asses the security focus on:

    1. Installed Antivirus

      1. AV 1 (version, last scan)
      2. ...........
      3. AV n (version, last scan)

    2. Anti Spyware

    3. Firewall

    4. Open ports (both workstations/servers and SNMP devices)

    What would you like to see in addition?

    975 votes

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    19 comments  ·  Network Discovery  ·  Admin →
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  11. Improved Customized Dashboard

    Updating the dashboard to be fully customizable and tailored to individual preferences.

    1,570 votes

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    51 comments  ·  Dashboard  ·  Admin →
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  12. Wave Integration

    Integration with Wave Invoicing and Accounting

    83 votes

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    8 comments  ·  Billing  ·  Admin →
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