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4754 results found

  1. What would your perfect Office 365 integration look like?
    Let us know what do you think about it.

    1,591 votes

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  2. Are you struggling to keep track of your customers info (i.e., files, addresses, passwords)? Interested in a documentation management integration?

    1,261 votes

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    22 comments  ·  PSA Tools  ·  Admin →
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  3. A feature for onboarding and offboarding your customers employees, including functionalities such as administering permissions.

    880 votes

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    7 comments  ·  PSA Tools  ·  Admin →
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  4. The ability to monitor mobile devices and tablets.
    Please let us know what features you would like to see!

    2,311 votes

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    87 comments  ·  Devices  ·  Admin →
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    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team

  5. You provide a limited license to your customer for the purposes of enabling some level of IT support or support assistance such as tracking and prioritization

    162 votes

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  6. How do you (and your techs) communicate with your customers? Would you like to see any communication integrations added to Atera?

    853 votes

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  7. What attached system information can help you solve support tickets, opened via the Atera Helpdesk Agent, faster? CPU, memory, network info, anything else?

    272 votes

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  8. An integration with Sophos, a global leader in cyber-security

    668 votes

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  9. An integration with SentinelOne, a global leader in cyber-security

    455 votes

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  10. This is totally open ended. What can we add/improve within invoicing, contracts, billing etc to make your life easier?

    279 votes

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    52 comments  ·  Billing  ·  Admin →
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  11. We'll initiate a notification, in real time, whenever the following events occur:

    This awesome feature will potentially enable you to earn more!

    Do you have additional event examples that can help your business grow?

    117 votes

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  12. We'll scan any given network and asses the security focus on:

    1. Installed Antivirus

      1. AV 1 (version, last scan)
      2. ...........
      3. AV n (version, last scan)
    2. Anti Spyware

    3. Firewall

    4. Open ports (both workstations/servers and SNMP devices)

    What would you like to see in addition?

    977 votes

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  13. Updating the dashboard to be fully customizable and tailored to individual preferences.

    1,573 votes

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    51 comments  ·  Dashboard  ·  Admin →
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  14. Integration with Wave Invoicing and Accounting

    83 votes

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    8 comments  ·  Billing  ·  Admin →
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