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4793 results found

  1. Documentation Management

    Are you struggling to keep track of your customers info (i.e., files, addresses, passwords)? Interested in a documentation management integration?

    1,224 votes

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    Under Review  ·  21 comments  ·  PSA Tools  ·  Admin →
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  2. Employee Onboarding/Offboarding Feature

    A feature for onboarding and offboarding your customers employees, including functionalities such as administering permissions.

    843 votes

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    Under Review  ·  6 comments  ·  PSA Tools  ·  Admin →
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  3. Mobile Device Management

    The ability to monitor mobile devices and tablets.
    Please let us know what features you would like to see!

    2,247 votes

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    86 comments  ·  Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

  4. Atera End-User License

    You provide a limited license to your customer for the purposes of enabling some level of IT support or support assistance such as tracking and prioritization

    157 votes

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    Under Review  ·  2 comments  ·  Roles and Permissions  ·  Admin →
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  5. Integration with Direct messages systems

    How do you (and your techs) communicate with your customers? Would you like to see any communication integrations added to Atera?

    822 votes

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    60 comments  ·  3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

  6. Send system information with Helpdesk Agent support tickets

    What attached system information can help you solve support tickets, opened via the Atera Helpdesk Agent, faster? CPU, memory, network info, anything else?

    267 votes

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    Under Review  ·  6 comments  ·  Helpdesk Agent  ·  Admin →
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  7. Sophos Integration

    An integration with Sophos, a global leader in cyber-security

    652 votes

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    Under Review  ·  23 comments  ·  3rd Party Integrations  ·  Admin →
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  8. SentinelOne Integration

    An integration with SentinelOne, a global leader in cyber-security

    427 votes

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    Under Review  ·  28 comments  ·  3rd Party Integrations  ·  Admin →
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  9. Improved Billing

    This is totally open ended. What can we add/improve within invoicing, contracts, billing etc to make your life easier?

    274 votes

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    Under Review  ·  51 comments  ·  Billing  ·  Admin →
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  10. Network Discovery: More opportunities

    We'll initiate a notification, in real time, whenever the following events occur:

    This awesome feature will potentially enable you to earn more!

    Do you have additional event examples that can help your business grow?

    114 votes

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    Under Review  ·  1 comment  ·  Network Discovery  ·  Admin →
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  11. Network Discovery: Security Audit

    We'll scan any given network and asses the security focus on:

    1. Installed Antivirus

      1. AV 1 (version, last scan)
      2. ...........
      3. AV n (version, last scan)

    2. Anti Spyware

    3. Firewall

    4. Open ports (both workstations/servers and SNMP devices)

    What would you like to see in addition?

    946 votes

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    Under Review  ·  19 comments  ·  Network Discovery  ·  Admin →
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  12. Improved Customized Dashboard

    Updating the dashboard to be fully customizable and tailored to individual preferences.

    1,542 votes

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    Under Review  ·  49 comments  ·  Dashboard  ·  Admin →
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  13. Wave Integration

    Integration with Wave Invoicing and Accounting

    80 votes

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    Under Review  ·  8 comments  ·  Billing  ·  Admin →
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