It's not logical when triggering a reboot during execution of an Automation Profile from Atera system that an alert is generated

We need a weekly maintenance window, since we reboot our servers to apply windows updates every week on Saturday at 1 am. Thank you.

It would be great to have an maintenance mode for service updates!

We need a patching automated schedule like mentioned by others. We also have tons of alerts because some servers are shutdown after hours to save Cloud compute costs (ex: Some Dev/QA Environments). We know these don't need to be monitored during that maintenance window, so we would like to be able to schedule this. Avoid Red Alerts for nothing in the dashboard.

yes, such a small change would help enormously!

This would be a great feature

I like the idea of a note comment field to attach to the alert 'override'.

This is a key feature for me, to be able to simply add a time in hours that I type in, instead of the choice of a few pre-set buttons.

We may be waiting for parts or field tech to get out to an alerting configuration item. I might be weeks. I need to be able to just put that item on ignore for extended amounts of time without change group, etc. (could be months. ~720 hours per month, ~8,640 hours per year)

We just had a planned power outage at 2 sites.

I feel it is a major oversite by the Atera Team to not have scheduled (known) maintenance periods to pause alerts.

Looking at the comments that this has been requested and under review for nearly a year, I am disappointed.

When doing maintenance of whatever on multiple machines, it would be very handy to pause the alerts on all those machines in one time. Now you can only do it per machine.
There is already a multiple select for machines when you're looking at the machines of a customer, so adding a button to pause alerts shouldn't be that difficult I hope.

Just did the first windows update run using Atera this weekend, and this caused around 600 emails with warnings from cpu, availability etc.
This feature is really needed, mailfloods like this are unwanted.

This is something I have requested of Atera as well. Additionally, just a bulk pause feature would appreciated as well. We do maintenance frequently on several servers at once, so getting several alerts coming in during a maintenance windows becomes frustrating when you have to pause alerts for each device individually.

Yes a Maintenance window with pause alerts would be very helpful, also it would be nice to be able to select multiple devices on the devices page and pause alerts for all at once.

We wanted to migrate our server monitoring and management from N-ABLE RMM to Atera. But as we found out that we cannot schedule maintenance windows, we stopped the migration.
We are monitoring services with a script in case of an alert, but this script must not run in the maintenance window as this service has to be and stay stopped.
Scheduling maintenance windows is a must have!

This is critical to us as well

Additionally, we need the option to add a comment why it is paused (e.g. not connected to switch, temporary down until replacement). The comment needs to be seen clearly so that everyone in the team is informed about the pause

Currently, you can pause alerts from the Device > Manage > Pause Alerts for up to 5 hours, we have a server we won't reach for over two days so we need a longer option

More than three quarters of our tickets are from update restarts. This is ridiculous. How is it still not fixed?