Settings and activity

32 results found

1. Pause alerts during patching window (set devices into maintenance mode)

   86 votes

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   10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Sep 15, 2022
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   Technik User commented  ·  Nov 21, 2021  ·  Edit…  ·  Delete…

   More than three quarters of our tickets are from update restarts. This is ridiculous. How is it still not fixed?

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2. Ticket Checklist

   299 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Jun 22, 2022

3. Ticket Type - Tasks

   27 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Technik User commented  ·  Jun 22, 2022  ·  Edit…  ·  Delete…

   This woud be a great feature. We would also like to assign people to tasks.

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   Technik User supported this idea  ·  Jun 22, 2022

4. Add Software Inventory via API

   42 votes

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   6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Jun 15, 2022
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   Technik User commented  ·  Jun 15, 2022  ·  Edit…  ·  Delete…

   This would be Amazing with a capital A

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5. Atera API Alerts - GET alerts by CustomerID

   5 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Jun 15, 2022

6. Allow performing actions on agents via API

   8 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Jun 15, 2022

7. Have separate Read and Read/Write API Keys

   32 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Jun 15, 2022

8. Increased API functionality

   25 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Jun 15, 2022

9. Configure Agent (CustomerID) via API

   7 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Jun 15, 2022

10. Get Patch & Automation Profile Info via API

    22 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 15, 2022

11. Change AgentName via API

    8 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 15, 2022

12. API better link

    7 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 15, 2022

13. Better API Lookups

    16 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 15, 2022

14. API Report Custom Fields

    41 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 15, 2022

15. Multiple api keys per account

    54 votes

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    4 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 15, 2022

16. Edit Ticket Notes

    247 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 9, 2022

17. Change contact for multiple tickets

    10 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 9, 2022

18. Create ticket for customer without selecting contact person

    5 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 9, 2022

19. Option to unlink Contact from Agent

    7 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 9, 2022

20. Multiple contacts for a single ticket

    21 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 9, 2022