Settings and activity

31 results found

1. Pause alerts during patching window (set devices into maintenance mode)

   91 votes

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   11 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Sep 15, 2022
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   Technik User commented  ·  Nov 21, 2021  ·  Edit…  ·  Delete…

   More than three quarters of our tickets are from update restarts. This is ridiculous. How is it still not fixed?

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2. Ticket Checklist

   308 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Technik User supported this idea  ·  Jun 22, 2022

3. Ticket Type - Tasks

   29 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Technik User commented  ·  Jun 22, 2022  ·  Edit…  ·  Delete…

   This woud be a great feature. We would also like to assign people to tasks.

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   Technik User supported this idea  ·  Jun 22, 2022

4. Add Software Inventory via API

   42 votes

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   6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Jun 15, 2022
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   Technik User commented  ·  Jun 15, 2022  ·  Edit…  ·  Delete…

   This would be Amazing with a capital A

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5. Atera API Alerts - GET alerts by CustomerID

   7 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Jun 15, 2022

6. Allow performing actions on agents via API

   9 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Jun 15, 2022

7. Have separate Read and Read/Write API Keys

   33 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Jun 15, 2022

8. Increased API functionality

   27 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Jun 15, 2022

9. Configure Agent (CustomerID) via API

   8 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Jun 15, 2022

10. Get Patch & Automation Profile Info via API

    24 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 15, 2022

11. API Key Manager / API Security / Expanding capabilities / OpenAPI compliance

    124 votes

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    32 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    [For major features only–] You can also follow this in our Pubic Roadmap.

    
    

    Best regards,

    The Atera Team

    
    

    
    

    Technik User supported this idea  ·  Jun 15, 2022

12. API better link

    8 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 15, 2022

13. Better API Lookups

    17 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 15, 2022

14. API Report Custom Fields

    45 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 15, 2022

15. Edit Ticket Notes

    250 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 9, 2022

16. Change contact for multiple tickets

    11 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 9, 2022

17. Create ticket for customer without selecting contact person

    5 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 9, 2022

18. Option to unlink Contact from Agent

    7 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 9, 2022

19. Multiple contacts for a single ticket

    23 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 9, 2022

20. Way not to e-mail contact when replying to ticket

    10 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Technik User shared this idea  ·  Jun 9, 2022