Settings and activity

32 results found

1. Pause alerts during patching window (set devices into maintenance mode)

   88 votes

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   10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Sep 15, 2022
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   Technik User commented  ·  Nov 21, 2021  ·  Edit…  ·  Delete…

   More than three quarters of our tickets are from update restarts. This is ridiculous. How is it still not fixed?

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2. Ticket Checklist

   301 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Technik User supported this idea  ·  Jun 22, 2022

3. Ticket Type - Tasks

   27 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Technik User commented  ·  Jun 22, 2022  ·  Edit…  ·  Delete…

   This woud be a great feature. We would also like to assign people to tasks.

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   Technik User supported this idea  ·  Jun 22, 2022

4. Add Software Inventory via API

   42 votes

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   6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Jun 15, 2022
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   Technik User commented  ·  Jun 15, 2022  ·  Edit…  ·  Delete…

   This would be Amazing with a capital A

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5. Atera API Alerts - GET alerts by CustomerID

   6 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Jun 15, 2022

6. Allow performing actions on agents via API

   8 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Jun 15, 2022

7. Have separate Read and Read/Write API Keys

   32 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Jun 15, 2022

8. Increased API functionality

   26 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Jun 15, 2022

9. Configure Agent (CustomerID) via API

   7 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Technik User supported this idea  ·  Jun 15, 2022

10. Get Patch & Automation Profile Info via API

    23 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 15, 2022

11. Change AgentName via API

    8 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 15, 2022

12. API better link

    7 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 15, 2022

13. Better API Lookups

    17 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 15, 2022

14. API Report Custom Fields

    42 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 15, 2022

15. Multiple api keys per account

    54 votes

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    4 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 15, 2022

16. Edit Ticket Notes

    249 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 9, 2022

17. Change contact for multiple tickets

    11 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 9, 2022

18. Create ticket for customer without selecting contact person

    5 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 9, 2022

19. Option to unlink Contact from Agent

    7 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 9, 2022

20. Multiple contacts for a single ticket

    21 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Technik User supported this idea  ·  Jun 9, 2022