API Report Custom Fields
The API does not report custom fields we create. At all. It also doesn't report Private Notes, only public replies/emails. If the fields exist on the ticket, we should be able to see that field in the API get request.
42
votes
nadia
shared this idea
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Brad A
commented
Not sure if this was added to the API and Product Team forgot to update the status, but you can pull Custom Fields from the API now. https://app.atera.com/apidocs#/CustomValues
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Cesar Gonzalez
commented
Please add this feature