Settings and activity

74 results found

1. Different level subscriptions for individual techs

   8 votes

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   3 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Cesar Gonzalez commented  ·  Nov 7, 2022  ·  Edit…  ·  Delete…

   Option to have mixed subscriptions, now for the looker integration, no all tech have access to reports...

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   Cesar Gonzalez supported this idea  ·  Nov 7, 2022

2. Synology Active Backup Monitoring

   353 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Cesar Gonzalez supported this idea  ·  Oct 31, 2022

3. TPM 2.0

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Cesar Gonzalez supported this idea  ·  Oct 31, 2022

4. Event Monitoring Improvement (v2)

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Cesar Gonzalez supported this idea  ·  Oct 31, 2022

5. Check certificate validity

   13 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Cesar Gonzalez supported this idea  ·  Oct 31, 2022

6. report - software inventory - devices without / missing software filter

   15 votes

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   3 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Cesar Gonzalez supported this idea  ·  Oct 31, 2022

7. Agent Cleanup Executable

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Cesar Gonzalez supported this idea  ·  Oct 31, 2022

8. embed portal into external website

   7 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Cesar Gonzalez supported this idea  ·  Oct 31, 2022

9. Network Utilization Monitoring

   41 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Cesar Gonzalez supported this idea  ·  Oct 31, 2022

10. Generating Reports for Software that isn't installed on machines

    3 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Cesar Gonzalez supported this idea  ·  Oct 31, 2022

11. Documentation Management

    1,192 votes

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    Under Review  ·  20 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Cesar Gonzalez supported this idea  ·  Sep 8, 2022

12. New Added Device Report

    12 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Cesar Gonzalez supported this idea  ·  Sep 1, 2022

13. Option to Add Splashtop time Session to Time Entries Tickets

    15 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Cesar Gonzalez shared this idea  ·  Sep 1, 2022

14. Configure Splashtop and Anydesk audio settings during remote sessions

    20 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Cesar Gonzalez supported this idea  ·  Sep 1, 2022

15. record sessions splashtop

    18 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Cesar Gonzalez supported this idea  ·  Sep 1, 2022

16. splashtop

    25 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Cesar Gonzalez supported this idea  ·  Sep 1, 2022
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    Cesar Gonzalez commented  ·  Sep 1, 2022  ·  Edit…  ·  Delete…

    Mark just run this script under your machines and the password prompt will start again.

    start st-streamer://com.splashtop.streamer?sec_opt=2

    we use in the Automation Profile to run in every new installations.

    but sound good to atera to enable the feature under splashtop general settings.

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17. Separate permissions for creating New Clients

    9 votes

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    1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Cesar Gonzalez commented  ·  Aug 24, 2022  ·  Edit…  ·  Delete…

    this feature is really needed, i cant believe that only full admins can create new customers :/

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    Cesar Gonzalez supported this idea  ·  Aug 24, 2022

18. Permission Levels

    9 votes

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    3 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Cesar Gonzalez supported this idea  ·  Aug 24, 2022

19. Allow AND and OR conditions

    22 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Cesar Gonzalez commented  ·  Aug 22, 2022  ·  Edit…  ·  Delete…

    Option to add validation like "Technicians cant close ticket if doesnt have time Entrys"

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    Cesar Gonzalez supported this idea  ·  Aug 22, 2022

20. Option to create conditions in tickets

    4 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Cesar Gonzalez commented  ·  Aug 22, 2022  ·  Edit…  ·  Delete…

    Option to add validation like "Technicians cant close ticket if doesnt have time Entrys"

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    Cesar Gonzalez supported this idea  ·  Aug 22, 2022