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70 results found

  1. Different level subscriptions for individual techs

    8 votes

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    3 comments  ·  Ideas and Feedback  ·  Admin →
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    Cesar Gonzalez commented  · 

    Option to have mixed subscriptions, now for the looker integration, no all tech have access to reports...

    Cesar Gonzalez supported this idea  · 

  2. Synology Active Backup Monitoring

    381 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  3. TPM 2.0

    4 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  4. Event Monitoring Improvement (v2)

    4 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  5. Check certificate validity

    13 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  6. report - software inventory - devices without / missing software filter

    15 votes

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    3 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  7. Agent Cleanup Executable

    3 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  8. embed portal into external website

    7 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  9. Network Utilization Monitoring

    42 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  10. Generating Reports for Software that isn't installed on machines

    3 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  11. Documentation Management

    1,224 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  12. New Added Device Report

    13 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  13. Option to Add Splashtop time Session to Time Entries Tickets

    16 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Cesar Gonzalez shared this idea  · 

  14. Configure Splashtop and Anydesk audio settings during remote sessions

    20 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Cesar Gonzalez supported this idea  · 

  15. Splashtop session recording

    19 votes

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    Planned  ·  1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  16. Splashtop connection password

    39 votes

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    2 comments  ·  Ideas and Feedback » Security  ·  Admin →
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    Cesar Gonzalez supported this idea  · 
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    Cesar Gonzalez commented  · 

    Mark just run this script under your machines and the password prompt will start again.

    start st-streamer://com.splashtop.streamer?sec_opt=2

    we use in the Automation Profile to run in every new installations.

    but sound good to atera to enable the feature under splashtop general settings.

  17. Separate permissions for creating New Clients

    10 votes

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    1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Cesar Gonzalez commented  · 

    this feature is really needed, i cant believe that only full admins can create new customers :/

    Cesar Gonzalez supported this idea  · 

  18. Permission Levels

    9 votes

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    3 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Cesar Gonzalez supported this idea  · 

  19. Allow AND and OR conditions

    23 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Cesar Gonzalez commented  · 

    Option to add validation like "Technicians cant close ticket if doesnt have time Entrys"

    Cesar Gonzalez supported this idea  · 

  20. Option to create conditions in tickets

    4 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Cesar Gonzalez commented  · 

    Option to add validation like "Technicians cant close ticket if doesnt have time Entrys"

    Cesar Gonzalez supported this idea  · 
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