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69 results found

  1. Different level subscriptions for individual techs

    8 votes

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    3 comments  ·  Ideas and Feedback  ·  Admin →
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    Cesar Gonzalez commented  · 

    Option to have mixed subscriptions, now for the looker integration, no all tech have access to reports...

    Cesar Gonzalez supported this idea  · 

  2. Synology Active Backup Monitoring

    383 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  3. TPM 2.0

    4 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  4. Event Monitoring Improvement (v2)

    4 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  5. Check certificate validity

    13 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  6. report - software inventory - devices without / missing software filter

    16 votes

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    3 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  7. Agent Cleanup Executable

    3 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  8. embed portal into external website

    7 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  9. Network Utilization Monitoring

    42 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  10. Generating Reports for Software that isn't installed on machines

    3 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  11. Documentation Management

    1,234 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  12. New Added Device Report

    13 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  13. Option to Add Splashtop time Session to Time Entries Tickets

    17 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Cesar Gonzalez shared this idea  · 

  14. Configure Splashtop and Anydesk audio settings during remote sessions

    20 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Cesar Gonzalez supported this idea  · 

  15. Splashtop session recording

    21 votes

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    Planned  ·  1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Cesar Gonzalez supported this idea  · 

  16. Separate permissions for creating New Clients

    10 votes

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    1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Cesar Gonzalez commented  · 

    this feature is really needed, i cant believe that only full admins can create new customers :/

    Cesar Gonzalez supported this idea  · 

  17. Permission Levels

    10 votes

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    4 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Cesar Gonzalez supported this idea  · 

  18. Allow AND and OR conditions

    23 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Cesar Gonzalez commented  · 

    Option to add validation like "Technicians cant close ticket if doesnt have time Entrys"

    Cesar Gonzalez supported this idea  · 

  19. Option to create conditions in tickets

    4 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Cesar Gonzalez commented  · 

    Option to add validation like "Technicians cant close ticket if doesnt have time Entrys"

    Cesar Gonzalez supported this idea  · 

  20. Add a report to find machines not logged in to for > x days

    8 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Cesar Gonzalez supported this idea  · 
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