Option to create conditions in tickets
Add option to create automation rules, to the fields of the tickets like if i chose a priority high the ticket impact is minor when i edit some field.
or add the option that automation rules have the condition "When X Field change"
4
votes
Cesar Gonzalez
shared this idea
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Cesar Gonzalez
commented
Option to add validation like "Technicians cant close ticket if doesnt have time Entrys"