Settings and activity
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5 votesBrad A
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27 votesBrad A
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54 votesBrad A
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41 votes
An error occurred while saving the comment Brad A
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Not sure if this was added to the API and Product Team forgot to update the status, but you can pull Custom Fields from the API now. https://app.atera.com/apidocs#/CustomValues
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64 votesBrad A
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170 votesBrad A
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73 votesBrad A
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119 votesBrad A
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87 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
Brad A
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88 votesBrad A
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So much yes on this. I, as an owner, am heavily involved in watching tickets, SLAs and making sure operations are running smoothly. I am also the one that pays the Atera bill. Why do I have to give myself a custom role.... I AM the admin. This could easily be resolved with a checkbox when editing a technician to include or exclude them in the auto assignment. 1 flag in the database tied to that user, and the auto assignment rule just has to check the flag. If its set to exclude then skip and go to the next technician