Settings and activity
73 results found
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1 vote
Brad A
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An error occurred while saving the comment Brad A
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5 votesBrad A
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27 votesBrad A
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13 votesBrad A
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3 votesBrad A
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6 votesBrad A
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18 votesBrad A
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33 votesBrad A
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24 votesBrad A
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124 votes
Hi,
Great news! Your idea has been approved and is planned for implementation.
We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.
[For major features only–] You can also follow this in our Pubic Roadmap.
Best regards,
The Atera Team
Brad A
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45 votes
An error occurred while saving the comment Brad A
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Not sure if this was added to the API and Product Team forgot to update the status, but you can pull Custom Fields from the API now. https://app.atera.com/apidocs#/CustomValues
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64 votesBrad A
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173 votesBrad A
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75 votesBrad A
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123 votesBrad A
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89 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
Brad A
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171 votesBrad A
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89 votesBrad A
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So much yes on this. I, as an owner, am heavily involved in watching tickets, SLAs and making sure operations are running smoothly. I am also the one that pays the Atera bill. Why do I have to give myself a custom role.... I AM the admin. This could easily be resolved with a checkbox when editing a technician to include or exclude them in the auto assignment. 1 flag in the database tied to that user, and the auto assignment rule just has to check the flag. If its set to exclude then skip and go to the next technician