Better API Lookups
Ability to use the API to look up customers by Phone Number instead of selecting a page and then locating the customer. Also ability to create customer with just a phone number and not an email if one is not available.
Jason Lowe
shared this idea
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Peter Cooke
commented
Atera has a contact search on telephone number - but not on the customer.
Come on Atera - this could be such an easy fix for the API
We would like to page pop when a customer calls in, rather than just a contact, most businesses will ring from the central number rather than a Direct Dial - so a contact search is useless -
Matt Massey
commented
This is HUGE as we want to be able to integrate our phones with your system. If we could do an API search on a customer phone number then we could open that customer page when the phone rings.