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15 results found

  1. Integration with IT Glue

    26 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Cody Reimers supported this idea  · 

  2. Free Dashboard Account

    867 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Cody Reimers supported this idea  · 

  3. Device import of generic devices

    18 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Cody Reimers supported this idea  · 

  4. iPadOS support

    33 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    Cody Reimers supported this idea  · 

  5. Apple Business Manager

    19 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Cody Reimers supported this idea  · 

  6. Install on iOS and Android

    127 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Cody Reimers supported this idea  · 

  7. Granular User Permissions (Client Folder for example)

    43 votes

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    3 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Cody Reimers supported this idea  · 

  8. Desktop notifications

    95 votes

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    3 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Cody Reimers supported this idea  · 

  9. Security Audit of Atera Platform

    77 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Cody Reimers supported this idea  · 

  10. Improved Customized Dashboard

    1,543 votes

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    Under Review  ·  49 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Cody Reimers supported this idea  · 

  11. Documentation Management

    1,224 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Cody Reimers supported this idea  · 

  12. Contract Management

    17 votes

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    2 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Cody Reimers commented  · 

    This! I've been looking for ways to implement this into Atera, if at all possible for 3rd party contracts (software, hardware, warranties, etc.). Right now, doesn't seem feasible.

    Ideally, you would input your 3rd party contract information for whichever customer base (basic info, or detailed, your preference) with start dates and end dates.

    - include option to set a reminder date to process renewals (or necessary cancellations)
    - Dollar amounts for budget planning
    - ASSET MANAGEMENT....
    - Overall improve tracking of all your software, hardware, warranties, ISP invoices, SaaS, etc. !

    Too many times I've seen stuff like this slip through the cracks at various clients, simply because of poor tracking. Next thing you know, you're less than 30 days out with a critical invoice to be processed, and sometimes the finance team just isn't on the same page when processing a payment.

    Atera, you NEED to implement this. Not just for MSPs, but for the customers that are supported by your platform as well!

    Cody Reimers supported this idea  · 

  13. Sophos Integration

    652 votes

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    Under Review  ·  23 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Cody Reimers supported this idea  · 

  14. Atera Dark Mode

    1,688 votes

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    Under Review  ·  90 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Cody Reimers supported this idea  · 

  15. Pause alerts during patching window (set devices into maintenance mode)

    83 votes

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    10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Cody Reimers commented  · 

    This is something I have requested of Atera as well. Additionally, just a bulk pause feature would appreciated as well. We do maintenance frequently on several servers at once, so getting several alerts coming in during a maintenance windows becomes frustrating when you have to pause alerts for each device individually.

    Cody Reimers supported this idea  ·