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Contract Management

To have a contract management for local IT support to maintain the Maintenance Agreement/Warranty for various application/hardware

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Vincent Chiang shared this idea  ·   ·  Report…  ·  Admin →
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  • Cody Reimers commented  ·   ·  Report

    This! I've been looking for ways to implement this into Atera, if at all possible for 3rd party contracts (software, hardware, warranties, etc.). Right now, doesn't seem feasible.

    Ideally, you would input your 3rd party contract information for whichever customer base (basic info, or detailed, your preference) with start dates and end dates.

    - include option to set a reminder date to process renewals (or necessary cancellations)
    - Dollar amounts for budget planning
    - ASSET MANAGEMENT....
    - Overall improve tracking of all your software, hardware, warranties, ISP invoices, SaaS, etc. !

    Too many times I've seen stuff like this slip through the cracks at various clients, simply because of poor tracking. Next thing you know, you're less than 30 days out with a critical invoice to be processed, and sometimes the finance team just isn't on the same page when processing a payment.

    Atera, you NEED to implement this. Not just for MSPs, but for the customers that are supported by your platform as well!

  • Michael Cain commented  ·   ·  Report

    Telecom, cellular, and ISP contracts
    Printer leases
    Domain registrations

    Reports could help budget planning
    Renewal reminders