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48 results found

  1. Agent Health Report by device folder

    2 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Michael Cain shared this idea  · 

  2. Work From Home: error said verification expired, but endpoing was offline

    4 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Michael Cain commented  · 

    Same think happened to me.

    Yeah, the "verification..." error message is misleading.

    Only solved the problem because a Google search led me to this feature request, which let me to solve my problem.

    Thank you Andy Mills!

    Michael Cain supported this idea  · 

  3. Have CVEs show up under associated device, alerts/tickets, dashboard.

    24 votes

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    2 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Michael Cain commented  · 

    I'd like to be able to mark a device as an allowed exception to specific vulnerabilities. Maybe I have other compensating controls. Or the vendor just won't/can't fix it.

    If I can catalog the allowed exceptions in the vulnerability scanner, there should be fewer false positive detections, and more actionable insights.

    Michael Cain supported this idea  · 

  4. Vulnerability Scanning

    26 votes

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    4 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Michael Cain commented  · 

    I like the vulnerability scanner you've got going in Network Discover. It's a good start.

    I'd like to be able to mark a device as an allowed exception to specific vulnerabilities. Maybe I have other compensating controls. Or the vendor just won't/can't fix it.

    If I can catalog the allowed exceptions in the vulnerability scanner, there should be fewer false positive detections, and more actionable insights.

    Michael Cain supported this idea  · 

  5. Create tickets from Vulnerabilities / Vulnerability alerts

    9 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Michael Cain supported this idea  · 

  6. Display when a user is working at the office or remotely

    49 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Michael Cain commented  · 

    The public IP address displayed on a device is helpful to know where the device is physically located. Maybe it's at a customer site. Maybe they are working remote.

    Trouble is I have to memorize public IP addresses to figure out where the device is physically located.

    This is helpful to identify Internet/firewall networking issue or if the user is in the building today.

    I'd like to see the customer/site have a public IP (or multiple IPs) that would display on the device info.

    Or do a reverse DNS lookup on the public IP and display that on the device.

    That would help me know at a glance if the device is in the office, or remote, or what Internet connectivity I may be troubleshooting.

    Thanks!

    Michael Cain supported this idea  · 

  7. Dark Mode

    1,897 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


  8. Free Dashboard Account

    948 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Michael Cain supported this idea  · 

  9. Set description for returned value in snmp

    23 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Michael Cain commented  · 

    Yes please!

    The alert "Value of OID .1.3.6.1.4.1.20916.1.9.1.1.1.2.0 is higher than 7000, value(s): 8362" is not as informative as it could be.

    Would LOVE to be able to replace the OID string with something much more human readable.

    Michael Cain supported this idea  · 

  10. SNMP: Allow the addition of SNMP Monitoring/OID's directly to a device.

    35 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Michael Cain supported this idea  · 

  11. SNMP Polling Interval

    24 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Michael Cain supported this idea  · 

  12. SNMP v3

    33 votes

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    3 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Michael Cain supported this idea  · 

  13. snmp

    67 votes

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    7 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Michael Cain supported this idea  · 

  14. Alert when agent uninstalled

    1,487 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Michael Cain supported this idea  · 

  15. "Back To Scripts" button

    6 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Michael Cain shared this idea  · 

  16. Pull Warranty from ScalePad

    16 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Michael Cain supported this idea  · 

  17. Deploy agent from network discovery

    132 votes

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    4 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The

    feature you requested is currently being

    considered for development. Please be patient

    as the process can take a while or even stall to

    make way for other features. We

    ’

    ll update you

    once it

    ’

    s been implemented and released!

    Michael Cain supported this idea  · 

  18. Overall improvement of Patch Management

    333 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Michael Cain supported this idea  · 

  19. winring

    4 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Michael Cain supported this idea  · 
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    Michael Cain commented  · 

    I understand WinRing0 is collecting stats on the computer.

    Why does it have to be *installed* every minute?

    We are working through some BSOD instability. Beyond the nuisance event logs messages, I'm concerned all of this high frequency driver maintenance activity might be related.

    I wish I could alter the poling frequency to the driver would install less often.

  20. IPAM

    10 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Michael Cain commented  · 

    Oh, yes! An IPAM module would be great!
    See address space utilization of each client.
    Internal and public IPs

    Other examples for inspiration...
    https://www.combodo.com/teemip-194
    https://www.efficientip.com/
    https://docs.microsoft.com/en-us/windows-server/networking/technologies/ipam/ipam-top

    Atera is already running network discovery so it already has most of the data. Just need to organize and display it.

    Michael Cain supported this idea  · 
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