One of our users was recieving the following error when attempting to log into their office computer from home with Atera - Work From Home.

"Verification expired/mismatched, please try again"

The actual problem ended up being that the office computer was off[line]. Is it possible for there to be an exception to catch the computer offline or to change the message if that's the exception? The error is misleading and led to unnecessary troubleshooting that could have been avoided had the actual cause of the error been accurate?