Atera's own Remote Desktop Solution
I personally thing Atera should have its own Remote Desktop software in addition to having the integration of other 3rd party solution such as teamviewer, splastop etc. for those who have them and wish to use them.
However i think having 1 complete solution provides easier management and smother running of system especially when it come to updates (sometimes splash top crash's or cant connect to agent)
In addition to this, i am limited to the features using 3rd party remote solutions provide thought Atera, which means i have to pay Atera and another Subscription cost for a full version from 3rd party remote software, as a small IT Support start up that puts a lot of cost on us too fast.
DIGICOM SUPPORT
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Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!