Be able to filter out customers
We've got a customer who is dealt with by a specific technician who also like to spam tickets and it'd be really useful for the other technicians to be able to easily filter out said customer.
5
votes
Alex Mayes
shared this idea
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Wes Barrett
commented
Being able to filter out a customer would be fantastic. It would allow us to manage ticket queue without having to worry we will miss something when a new customer is added, which happens now because of the way the filters work with only including certain customers.