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4685 results found

  1. Quisiera solicitar que el término "Novedad", que aparece como menú desplegable en la pantalla principal de Tickets (adjunto captura), sea reemplazado por "Nuevo" para mejorar la comprensión de los usuarios en español. El término "Nuevo" es más intuitivo y se ajusta mejor al contexto de creación de tickets.

    Adjunto imagen para referencia. ¡Gracias por considerar esta mejora!

    1 vote

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  2. There are many ideas like this one, but they are limited to very specific things - most of them targeting the user history.

    We need more than just user history, we need ALL history. Most things on the Overview page should have their own history tracking. Sure, things might be tracked in the activity log - but sometimes we need very specific information that may not be logged at all.

    First and foremost, every one of these fields should have a little icon next to them to display the history of the field. You will also note I have included…

    3 votes

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  3. Add a file transfer threshold status indicator on the dashboard so admins can see if they are getting close to their allowed file transfer monthly limit.

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  4. Hi Atera team,
    I saw Atera was able to create user and sending an email to admin for alert, is that possible if you create feature email user if they receipt the laptop/mac?

    3 votes

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    0 comments  ·  Agent  ·  Admin →
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  5. We would like to see some free options for backup/restore software, just like we have Splashtop or Anydesk for remote access.

    3 votes

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  6. It would allow easier integration for our SSO portal.

    1 vote

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  7. I’d like the ability to use adding a contact to a customer to send an email based on a template with a link to install the Atera agent

    1 vote

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  8. It would be great if there was a third party option in the App Center for a solution that offers email encryption, not just security.

    1 vote

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  9. The Atera web UI uses the Roboto font, but only includes the latin subset. As a result, characters such as č, š, ž, ć, đ (used in Slovenian, Croatian, Bosnian, and Serbian languages) are rendered with a fallback font, creating an inconsistent appearance.

    Suggested fix:
    Update the Roboto font import to include &subset=latin-ext — e.g.

    <link href="https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap&subset=latin-ext" rel="stylesheet">

    This adds full Central European character support with no breaking changes or visual differences for existing users.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. lately its been pretty bad the agent detection, atera simply is not able to detect computers anymore, even tho after updating the agent which was something bad as well, now very very often the computers just disappear from the panel impossible to connect , before everything was a breeze , not its hard., yo need to fix that , thats the core of your service or not?

    3 votes

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    0 comments  ·  Agent  ·  Admin →
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  11. https://support.atera.com/hc/en-us/articles/10497923716380-Install-the-Atera-Agent-using-Intune

    Says it silent installs but you need to update the guide to include the crucial info that when adding the app you need to add the /qn to the argument section of the add app page or else it user prompts for install.

    1 vote

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    0 comments  ·  Agent  ·  Admin →
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  12. The ability to add Ticket Type as a column in the initial tickets view screen.

    1 vote

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    0 comments  ·  Tickets  ·  Admin →
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  13. Please put an option to do RANDOMN bandwidth speedtest to monitor bandwidth

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. To set up QuickBooks Assisted Payroll for your company, first activate it by going to the Employees menu, clicking on Payroll, and entering your payroll service key. Then, complete the setup by adding your employees, providing the company details, adding tax and payroll items, and connecting your bank account with QB.

    https://proadvisorsolutions.com/blog/quickbooks-assisted-payroll-what-is-it-and-how-to-set-it-up/

    1 vote

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    0 comments  ·  QuickBooks  ·  Admin →
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  15. The QuickBooks Install Diagnostic Tool is a utility offered by Intuit to resolve problems with your QB Desktop application. This is present in the QuickBooks Tool under the Installation Issues section. You can use the tool by clicking on it and waiting for it to finish its work process.

    Read More About this Tool: https://quickbooksdatamigration.com/blog/quickbooks-install-diagnostic-tool

    1 vote

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    0 comments  ·  QuickBooks  ·  Admin →
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  16. Using the App on mobile devices, I wish I could see the performance of the workstations and servers when I view the devices

    1 vote

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    0 comments  ·  Agent  ·  Admin →
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  17. The QuickBooks error 1406 is an installation error that occurs while a user tries to install the QB Desktop software or its latest updates. This usually occurs due to an outdated Windows operating system or problems with the Microsoft NET Framework. It can lead to a hampered workflow and impact your vital business processes. To fix it, first update your Windows OS to the latest version, then repair your Microsoft NET Framework.

    Read More About this Error: https://quickbooksdatamigration.com/blog/quickbooks-error-1406/

    1 vote

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    0 comments  ·  QuickBooks  ·  Admin →
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  18. Making forms user-defined would be very helpful. For example, if I create a New User Onboarding request form, I may only want HR to complete that form. Currently, there’s no way to restrict access so that only HR users can see and use it.

    1 vote

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  19. The QuickBooks unable to locate PDF viewer error is an issue that many users face while trying to view or print PDFs from the QBDT app. It is generally caused by a damaged or corrupted QBPrint.qbp file or Adobe Reader not being set up as your default PDF viewer. This can lead to you not being able to print payroll tax forms, paychecks, and other important documents, ultimately hampering your workflow and business progress. To fix it, open the QB Tool Hub, go to the Program Problems tab, and run the QuickBooks PDF & Print Repair Tool.

    Read More: https://quickbooksdatamigration.com/blog/quickbooks-unable-to-locate-pdf-viewer/

    1 vote

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    0 comments  ·  QuickBooks  ·  Admin →
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  20. Change mobile app tickets so newest comment is on top.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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