The ability to monitor mobile devices and tablets.
Please let us know what features you would like to see!

Updating the dashboard to be fully customizable and tailored to individual preferences.

What would your perfect Office 365 integration look like?
Let us know what do you think about it.

Are you struggling to keep track of your customers info (i.e., files, addresses, passwords)? Interested in a documentation management integration?

We'll scan any given network and asses the security focus on:

1. Installed Antivirus

   1. AV 1 (version, last scan)
   2. ...........
   3. AV n (version, last scan)

2. Anti Spyware

3. Firewall

4. Open ports (both workstations/servers and SNMP devices)

What would you like to see in addition?

How do you (and your techs) communicate with your customers? Would you like to see any communication integrations added to Atera?

A dark mode option for Atera desktop and mobile app to keep things easy on the eyes
(and conserve battery)

An integration with Eset, a global leader in cyber-security.
Let us know what do you think about it.

A feature for onboarding and offboarding your customers employees, including functionalities such as administering permissions.

An integration with Sophos, a global leader in cyber-security

Better feature parity between the mobile and web applications.

Faster remote access.
Running Scripts.
Remote command access.
Remote software installs
Search for devices by name.
Remote Agent installs
Better Remote control.

Create your own branded mobile app so your customers can create and manage ticket communications (via Customer Portal) right from their mobiles.

ability to create a report for all the hardware per client.

What do you think of the current Helpdesk Agent (the Taskbar icon feature on your customers' devices that lets them open and manage tickets)?
How would you improve it and what (if any) features would you add?
Let us know

There's sometimes a need to restart servers out of hours. Would be good to schedule a restart out of hours without having to setup a one-time IT Automation profile. That is, on the restart option, have a box to select a date/time to do the restart (or now).

This is totally open ended. What can we add/improve within invoicing, contracts, billing etc to make your life easier?

What attached system information can help you solve support tickets, opened via the Atera Helpdesk Agent, faster? CPU, memory, network info, anything else?

Do you use Atera to monitor multiple offices or sites? What can we do to tailor Atera to your needs? Give us your full wish list. Don't hold back

Allow the Splashtop version with Atera to view multiple screens on at the same time.

Since the Atera Agent already collects the Service Tag or Serial number it would be great if it could potentially record warranty information and/or display that on the device screen and incorporate that into the Audit report.