327 results found
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Timesheet Report, only show one entry of the ticket
Please have te option the have the ticket shown only one time.
So we see the totaltime spended on the ticket and not per technician.2 votes -
Remote Connection Report
Provide a Remote Connection report to show dates, times and duration of a remote connection. This is highly valuable to demonstrate remote actions to clients and justify MSP services and value. Also to potentially include remote worker reporting for add-on billing of the service.
148 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Go to Device Directly by Clicking Name in Reports
Issue: Currently, when generating a report, such as a Software Inventory Report, users can see the names of devices and the versions of software they have installed. However, if they want to go to a specific device, they need to close out the report and navigate to the device manually.
Request: Add hyperlinks to the device names in reports so users can navigate directly to them.
3 votes -
Customer name and date in reports and customise fields reports
Customer name and date in reports not just Auditor (xxxx).xls
and customise fields reports if we want just CPU and RAM or GPU
1 vote -
Please can you create a feature to generate a summary report of all combined reports. Customer wants view all issues but in summary form
Please can you create a feature to generate a summary report of all combined reports. Customer wants view all issues but in summary form
1 vote -
Would like to be able to report user activity.
We have lots of remote employees and would like to know if they are exactly working. I would like to be able to report one a single user or compare the entire company.
7 votes -
Agent Health Report
The report itself is great, however if I am to show this to a client, and they ask what all the alerts raised were, how am I to know? How am I to know which devices to prioritise installing more memory for? The CPU & Memory Data section is just messy when more than say 5 devices are selected.
If an MSP is to use this to make money, the product needs to be able to identify where this money can be made. A great & simple report idea would be to be able to select a date range, devices…
1 vote -
Advanced Reports, Add "Agent Custom Fields"
Advanced Reports allows you to configure almost anything within the "Agent" device details. I have noticed that you are not allowed to add Agent "Custom Fields" that are specific to the agent. It would make sense that this information is available within the report options.
5 votes -
Include Dates with Expense Reports
When pulling the expense reports it would be AWESOME to have the ticket date included.
1 vote -
Report with Uptime
Report that shows the uptime of a device
9 votes -
New Added Device Report
New Added Device Report
11 votes -
Auditor report displaying general information as an alert (which is wrong)
The Auditor Report produces a list of devices that do not have Office installed. This should not show up as an Alert. This can be misleading (especially when hI am sharing this report with a customer). Also, the colour red looks very alarming and always indicates an error. My suggestion : Don’t use „alarm colours“ in such reports, simply use grey or use the same colours ot the state (green, yelloq, red).''
2 votes -
Audit Report graph beam color
Audit Report graph beam for hard disk always uses red which is an alarm color. instead the report should use same color design like in the device view. means empty disk green, next level orange and nearly full red...
always red is a nogo.2 votes -
Report for all alerts with filters.
I would like to be able to generate a report for all alerts by date, type and status.
1 vote -
Timesheet reports merge different information into the same cell.
Your Timesheets reports merge different information into the same cell. For instance, to make it easier to import a csv file export from Atera into any accounting system, information from Atera should be exported with just specific information requested. Currently, an export from Atera merges ticket time with the date. This forces us to do extra work to split that that data up from the cell. Why can't you just organize the data into specific categories? Time and date are two distinct and different bits of information. I already get the time entries in a different field. Why is it…
3 votes -
Patch & Automation Feedback report. fixes
Patch & Automation Feedback report. The following needs to be fixed:
- the PDF version does not display information regarding the updates that were made unless you hover over the patching task
- The excel version of the report does not contain any information regarding the patches that were installed
- The excel version wrongly states Windows 10 Upgrade task when the device is actually running Windows 11
They would like to receive detailed information on the tasks that were run and their respective outputs, specifically what tasks were run, what was their result, a list of updates that…1 vote -
Pull reports via API
Ability to pull reports via api. Ideally being able to limit at customer or device level or otherwise allow a complete dump.
16 votes -
Please
Please add reporting functionality to the new assets feature. I need a report that shows when a device went live. This way I know what my future replacement dates looks like.
3 votes -
Add device column to software inventory reports within the console for uninstalls.
I would like the ability to expand the returned items of a software report to manually uninstall from specific devices.
1 vote -
IT automations/Threshhold Report
A report that includes all of a clients computers and what IT automations/Patch management profiles are applied to each machine.
2 votes
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