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  1. Allow the option for both classic & advanced reports to be automatically password protected when scheduled. The idea being that a technician can schedule reports to be sent to customers on a regular basis and report can only be accessed by password. This would allow for reports to be protected without needing to be manually edited by the technician every time using a third-party app.

    1 vote

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  2. When running a Audit report, include contact name assigned for each device, as the logged in username may be different to the user.

    1 vote

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  3. Auditor report is not not entirely translated. All reports that are sent to our clients needs to be translated. For us, its okay but if we send it to customers it needs to be properly translated.

    2 votes

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  4. I would like to simply be able to see the total number of patches that were applied to a customer over a specified period of time. This number would be used for monthly reporting to customers to show value.

    1 vote

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  5. Would like to have a report that tells me the OS version of each computer and then tells me where i should update

    2 votes

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  6. Hi,

    Simple request. In the web UI, you can set a contact relation to an agent.
    When using the current API calls for agents and contacts, there is no field for that set relation.
    Basically, we want to cross-reference that all contacts are linked to an agent.
    We have a complete list of the agents and a complete list of contacts, but no way to get a relationship between the two tables. The last logged-on user is not a viable option.

    Thank you for your consideration.

    2 votes

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  7. Recent process under Report tab is not generating report other than yesterday's date, this was working before the recent update.

    6 votes

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  8. When managing multiple environments, it is vital to be able to keep track of devices that would warrant upgrades, or replacement. Reporting geared towards listing all assets/devices (subject to filtering) with all their key components (i.e. CPU model, # of cores, Memory size and type, Disk size and type, etc.) would be really helpful in determining what equipment needs attention.

    79 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  9. Have all reports exported in PDF Format

    6 votes

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  10. A report to show local users and groups as well as printers, i.e. models and how they are attached to the computer

    6 votes

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  11. Possible to put an Export Button for Recent Process report?

    6 votes

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  12. I think it be helpful to be able to run a report to show endpoints that are missing a specific software. I understand that Advanced Filters should be able to point out these endpoints (once current issue is fixed in next release), but a report would be helpful.

    8 votes

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  13. Needs to enable this to perform seamlessly report.

    4 votes

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  14. Ticket reports where you could see the communication on the ticket

    3 votes

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  15. It's important to know what the team are working on, whether billable or non-billable. At the moment it seems that reporting is only on time entries marked as billable. Please make non-billable time entries something that can be reported on as well.

    5 votes

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  16. I would like to be able export all users from the site as a report.

    2 votes

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  17. Need to know what date/time an alert is created and when it resolves. Currently the easiest way to see this is with an email. I would like to have this date/time of the alert time and alert auto resolve time to be able to view from the advanced reports.

    1 vote

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  18. At the moment, I cant see what devices are missing in terms of software without doing a manual lookup. I want a software report that would tell me if certain devices are not using certain software that is required, like a specific anti-virus software, or if office365 products are missing on the machine, etc.

    3 votes

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  19. It's important to all the CPU model in the hardware inventory report template you created in the advanced reports. Like the one you see in the Auditor report.

    1 vote

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  20. I want to be able to see who has used a particular machine and when, for at least the last 10 users or so.

    70 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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