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230 results found
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Add a report to find duplicate machines based on serial number or Mac address
Add a report to find duplicate machines based on serial number or Mac address and offer to delete or merge them (Useful when someone has rebuilt a machine with a different name and has forgotten to remove the old one from Atera)
28 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Support for Fedora and RHEL Devices
Provide support for RPM-based distributions:
- Fedora Linux
- CentOS Stream
- Red Hat Enterprise Linux (RHEL)7 votes -
Change linux command prompt / terminal user
Command prompt / terminal is opened as root. It would be great to define another user account which lower privileges. Also the terminal is not working if root has /sbin/nologin set.
2 votes -
Merge Agents
It would be great if a machine has Windows reinstalled to be able to merge the old data with the new installation.
158 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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modify machine type (pc to server)
modify a device TYPE detected as a pc (because windows 10 or other client OS is installed) to be considered as a server by atera
2 votes -
Helpdesk Agent for Mac workstations.
In current scenario we have available helpdesk agent software for windows machine in our atera account . now we want to install helpdesk agent software on mac machine but it's not available at this time for agent through communicate with our mac user. please implement agent software on atera.
31 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Windows Updates
Windows Updates needs an overall, it's very confusing when you look at the updates as to which machine has or has not done the updates. When you look at the machine it's missing alot of updates.
14 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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debian
To have ubuntu and debian support for the monitoring. So that we can monitor linux based systems
9 votesHey- this feature has been released!
Hope you enjoy it- we would love to hear your feedback!
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Audit report to report the Actual Description of the machine
Atera currently shows the actual description, however its ommited from all reports.
6 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Notifying end users of Remote Access Whilst on the machine
With Security ever growing and having some new clients that have had old IT staff "monitoring" other users' PCs including management - we have been asked if we can show the clients' end user when we are online. Splashtop shows it briefly, but we would like the ability to be able to permanently show the end user when we are online - so a banner in the bottom corner stating who is accessing the PC when they are connected - I feel this should be able to be switched on or off in case there are policy or issues where…
5 votes -
Search the Device list
We need to be able to search the device list. It's not in any sort of logical order, and we can't sort by/filter anything. A basic machine name search would be really useful.
62 votes -
Audio alert on PC for client Chat request
Allow configuration of an audio alert on a technicians' machine when an end-user requests chat - similar to audio alerts for threshold notifications.
23 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Hypervisor monitoring and management
It would be nice if the Atera agent could discover and effectively manage hypervisors, as Hyper-V. That it detects the Hyper-V role installed, Virtual Machines running on each host, and show the statistics and status of all the VMs in almost real-time in the web console. Also, to be able to see the overall resource utilization like RAM, CPU, Disk, from the host side, so that we can confirm our virtualization host is going OK. Also later the ability to monitor and manage Hyper-V Clusters.
124 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Patch Dashboard View
Need to be able to see a "Patch Dashboard" where you can see the patches & clients in one view and can apply patches. Going into the "Band-Aid" on each machine really isn't a practical approach.
53 votesCongratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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splashtop
My customers are extremely privacy-conscious, an acceptance password for Splashtop to confirm the connection would help a lot. Just connecting to the machine is causing some problems.
26 votes -
Auto-Deploy AteraAgent via Scheduled Scan
Network Discovery: Auto-Deploy AteraAgent if not detected on machine.
Configure at customer/domain level and schedule your scan. If AteraAgent is not detected it is installed (laptop, server, desktop, etc).
26 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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IT Automation Feedback
When receiving the email from various reports (IT Automation Feedback) it is kind of useless since we don't see the machine affected so we have to click on View Analytics. It would be easy to have the list of machine in the summary.
Keep up the good work!!9 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Add "Requires Reboot" to Atera API
At the moment, the Atera UI shows us that a machine requires a reboot, but without running a command against each machine, it is not possible to identify if they require a reboot directly with the API. This would be a very useful feature for the purpose of patching and reporting.
9 votes -
Increase the frequency that user logins are updated
Increase the frequency that user logins are updated, 1 hour is too long when people machine share, this needs to be updated at user login please.
14 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Executive Summery Report for Security Reports
It would make the cost so much more worth it if we were able to do Vuln scans and present an executive report directly from Atera. As it stands now the export is worthless via the excel sheet. It doesnt show the machine names for the CVE's listed
42 votes
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