Helpdesk Agent for Mac workstations.
In current scenario we have available helpdesk agent software for windows machine in our atera account . now we want to install helpdesk agent software on mac machine but it's not available at this time for agent through communicate with our mac user. please implement agent software on atera.
BW Accounts
shared this idea
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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roberto bortoli
commented
Hi, as we've a lot of Apple Customers and they're growing even more, we're blocked to migrate away from NinjaOne to Atera just because of lacking support of Mac Os on Atera Side - this is really a pain. Please go ahead and do more work also in Mac Os, It seems that Apple Devices aren't important in your eyes. But you're loosing one more MSP already in the demo-version time just because of this.
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r talarico
commented
There are several votes scattered for this same idea on various requests.
The grades are much more than these and a function like this should not be considered but planned since we pay a higher plan to insert Macs but they are discriminated against in the development of functions compared to windows.
Thank you