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21 results found

  1. Patch management

    71 votes
    5 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Florian Rohde commented  · 

    @Mear Technology: disagree - ManageEngine Endpoint Central is WAY better than Atera

    Florian Rohde supported this idea  · 

  2. MSP Version: All settings per customer

    2 votes
    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
    How important is this to you?
    Florian Rohde shared this idea  · 

  3. IT and MSP Tenant cross sharing

    7 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    Florian Rohde supported this idea  · 

  4. Self Service Portal for Software Installation

    26 votes
    4 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    An error occurred while saving the comment
    Florian Rohde commented  · 

    Please also provide this for windows AND macOS

    Florian Rohde supported this idea  · 

  5. MacOS .pkg software upload support

    3 votes
    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
    How important is this to you?
    Florian Rohde supported this idea  · 

  6. Various functions are missing for MacOS

    5 votes
    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
    How important is this to you?
    Florian Rohde shared this idea  · 

  7. time entry api

    3 votes
    0 comments  ·  Ideas and Feedback  ·  Admin →
    How important is this to you?
    Florian Rohde supported this idea  · 

  8. Increased API functionality

    25 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    Florian Rohde supported this idea  · 

  9. billing email address

    12 votes
    1 comment  ·  Ideas and Feedback » Billing  ·  Admin →
    How important is this to you?
    Florian Rohde supported this idea  · 

  10. API security

    22 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    Florian Rohde supported this idea  · 

  11. Set invoice status in API

    1 vote
    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
    How important is this to you?
    Florian Rohde shared this idea  · 

  12. Mobile Device Management

    2,279 votes
    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Florian Rohde supported this idea  · 
    An error occurred while saving the comment
    Florian Rohde commented  · 

    Mobile device management should be available for MacOS as this is needed urgently to configure the devices in a secure way. Configuration profiles for macos and ios

  13. Export tickets to pdf

    12 votes
    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Florian Rohde supported this idea  · 

  14. "Power Automate"

    24 votes
    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Florian Rohde supported this idea  · 

  15. Approval by Admin for new devices being added to Atera Tenant

    18 votes
    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
    How important is this to you?
    Florian Rohde supported this idea  · 

  16. Label printing for assett management

    39 votes
    3 comments  ·  Ideas and Feedback » Asset management  ·  Admin →
    How important is this to you?
    Florian Rohde supported this idea  · 

  17. Automatically close Alert tickets when resolved

    87 votes
    3 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
    How important is this to you?
    Florian Rohde supported this idea  · 

  18. MS Office Updates

    754 votes
    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Florian Rohde supported this idea  · 

  19. Hardware inventory

    626 votes
    8 comments  ·  Ideas and Feedback » Reports  ·  Admin →
    How important is this to you?
    Florian Rohde supported this idea  · 

  20. Remove Custom Domain for Non-applicable Plans

    10 votes
    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
    How important is this to you?
    Florian Rohde supported this idea  · 
    An error occurred while saving the comment
    Florian Rohde commented  · 

    I would suggest to offer this feature (any ticket system supports this free of charge) to all plans. Currently Atera is not my choice because they try to force me to use „super power plan“ for absolute industry standards like custom ssl and SAML SSO. This is a show stopper.

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