Settings and activity

21 results found

1. Patch management

   66 votes

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   5 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Florian Rohde commented  ·  Feb 11, 2025  ·  Edit…  ·  Delete…

   @Mear Technology: disagree - ManageEngine Endpoint Central is WAY better than Atera

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   Florian Rohde supported this idea  ·  Feb 4, 2025

2. MSP Version: All settings per customer

   2 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Florian Rohde shared this idea  ·  Feb 4, 2025

3. IT and MSP Tenant cross sharing

   6 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Florian Rohde supported this idea  ·  Feb 4, 2025

4. Self Service Portal for Software Installation

   26 votes

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   4 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Florian Rohde commented  ·  Feb 4, 2025  ·  Edit…  ·  Delete…

   Please also provide this for windows AND macOS

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   Florian Rohde supported this idea  ·  Feb 4, 2025

5. MacOS .pkg software upload support

   3 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Florian Rohde supported this idea  ·  Feb 4, 2025

6. Various functions are missing for MacOS

   3 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Florian Rohde shared this idea  ·  Feb 4, 2025

7. time entry api

   3 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Florian Rohde supported this idea  ·  Jan 26, 2025

8. Increased API functionality

   25 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Florian Rohde supported this idea  ·  Jan 26, 2025

9. billing email address

   12 votes

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   1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Florian Rohde supported this idea  ·  Jan 26, 2025

10. API security

    22 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Florian Rohde supported this idea  ·  Jan 26, 2025

11. Set invoice status in API

    1 vote

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    0 comments  ·  Ideas and Feedback » Billing  ·  Edit…  ·  Delete…  ·  Admin →
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    Florian Rohde shared this idea  ·  Jan 26, 2025

12. Mobile Device Management

    2,271 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Florian Rohde supported this idea  ·  Jan 24, 2025
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    Florian Rohde commented  ·  Jan 24, 2025  ·  Edit…  ·  Delete…

    Mobile device management should be available for MacOS as this is needed urgently to configure the devices in a secure way. Configuration profiles for macos and ios

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13. Export tickets to pdf

    12 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Florian Rohde supported this idea  ·  Jan 24, 2025

14. "Power Automate"

    21 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Florian Rohde supported this idea  ·  Jan 24, 2025

15. Approval by Admin for new devices being added to Atera Tenant

    16 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Florian Rohde supported this idea  ·  Jan 24, 2025

16. Label printing for assett management

    27 votes

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    1 comment  ·  Ideas and Feedback » Asset management  ·  Delete…  ·  Admin →
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    Florian Rohde supported this idea  ·  Jan 24, 2025

17. Automatically close Alert tickets when resolved

    80 votes

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    3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Florian Rohde supported this idea  ·  Jan 24, 2025

18. MS Office Updates

    740 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Florian Rohde supported this idea  ·  Jan 24, 2025

19. Hardware inventory

    613 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Florian Rohde supported this idea  ·  Jan 24, 2025

20. Remove Custom Domain for Non-applicable Plans

    9 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Florian Rohde supported this idea  ·  Jan 24, 2025
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    Florian Rohde commented  ·  Jan 24, 2025  ·  Edit…  ·  Delete…

    I would suggest to offer this feature (any ticket system supports this free of charge) to all plans. Currently Atera is not my choice because they try to force me to use „super power plan“ for absolute industry standards like custom ssl and SAML SSO. This is a show stopper.

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