5019 results found
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Display the current active user
The device display shows the "Last Logged User". But this information does not clearly indicate if the user is still logged in. It is often stale or incorrect, especially if more than one user is logged in.
Ideally, it should show the currently logged in user (the one that's active). And it should show their status (Active, Idle, etc...)
51 votesHello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
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Invoice Email
We need feature we can send invoice via email to finance manager or if it can scheduled to be sent that will be great!
2 votes -
timesheet
In timesheet is pretty good to group for technician and not only for ticket. This allow Admin to check if technician for all hours of day
3 votes -
roboform
Integration with Roboform to allow management of login information.
1 vote -
Splashtop Multiple Concurrent Sessions
Allow multiple technicains to remote onto one PC via splashtop! We do not want to use AnyDesk
16 votes -
10 votes
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1 vote
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Voice input
It would be extremely beneficial if voice input was available while composing emails or internal notes. because it will save us time and allow us to meet the deadline on time.
2 votes -
Filter for agents without a assigned folder
The Ability to filter for agents without a assigned folder or IT-Automation profile. For a quick overview, which customer has new Agents installed or wrong configurations without an active profile.
1 vote -
2FA
Need the ability to disable 2FA or make it a phone call for devices that multiple need access to.
7 votes -
Warranty Report
The ability to query warranty expiration date, and give a report of machines approaching that warranty expiration date.
39 votes -
Knowledge Base Import
Similar to how you can import Customers from a CSV, allow for efficient creation of Categories and Sections by using a template CSV.
9 votes -
Export to calendar function when creating ticket
Currently if we want to export a ticket to calendar we have to open ticket after we have created ticket. Would be nice if export to calendar could happen at time of creating ticket, which would save time.
4 votes -
scheduled tickets on mobile app
Pretty simple, show scheduled tickets on mobile app so our onsite engineers can see what jobs they have next!
1 vote -
malwarebytes
Malwarebytes Add-On Feature Module
Recommendation to add DNS Filtering/Content Filtering.7 votes -
AZURE integration
there is a lot of moment to cloud if you guys had a feature to take an existing system and convert it to be VHD format for AZURE you would capture some market share. The current methods require a-lot of skill.
12 votes -
Products Linked to Tickets On invoice
Products on invoices need to be linked to the ticket somehow. At the moment all the products for a cycle just get added to an invoice. However that means that I need to look through all the tickets in the cycle to find the product that I've added if I need to modify it.
3 votes -
Discount ability on Contracts
Standard contracts are often used at MSPs, with standard rates. But the ability to differantiate the prising for varies sizes of customers via discount is important. It would ease the administration of a huge amount of custom rates. The customer think it is important to be able to see the discount on the invoice.
The discount could be a persentage as with "Products & Expenses"
5 votes -
API Contract write functionality
The ability to create contracts on specific customers. During a on-boarding automation process, it would be great to be able to create contracts on a customer. Also the ability to set the default contract.
7 votes -
web protection
Have the ability to block certain websites from being loaded or block all but the whitelisted ones from the agent. IE Block Tiktok on corporate PC's.
2 votes
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