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4714 results found

  1. It would be helpful before we start remote session so we can see if user is busy/in a meeting/or not in front of the computer. Maybe very low quality image of current view of the screen with hard to read details so we are not intruding on their privacy.

    20 votes

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    4 comments  ·  Devices  ·  Admin →
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  2. Ability to bulk import generic, unmonitored devices. Example: Excel list of devices (Ipads, monitors, projectors, etc). Import the list from a default CSV file.

    20 votes

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    1 comment  ·  Devices  ·  Admin →
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  3. A way to backup everything in "My Scripts" to a zip file or to backup individual or a group of scripts with a download button

    20 votes

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  4. Show logs of Scripts being created/modified and deleted in Admin>Audit Logs.
    I have tested this and it does not show in Atera which is very inconvenient.

    19 votes

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  5. Enhance our monitoring capabilities by introducing a new feature similar to ActivTrak, which allows for advanced productivity tracking and the identification of suspicious activity on monitored computers.

    We kindly request that Atera consider adding a feature that would enable us to:

    1. Monitor Productivity: The new feature should provide insights into how employees are utilizing their time on company devices. This would include tracking application usage, website visits, and active/idle time, allowing us to identify potential areas of improvement in our workflows and employee productivity.

    2. Capture Screenshots: To ensure transparency and security, the feature should include the ability to capture periodic…

    19 votes

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    0 comments  ·  Devices  ·  Admin →
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  6. The Ability to Import and Export Passwords In Password Manager

    19 votes

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  7. Desired functionality in Mobile app(s) to allow Wake-On-Lan.
    We have multiple computers on battery backup, which could be used as waking agents.
    We're also enabling resume power on AC recovery.
    In a recent power outage, I had to go into the office to turn machines on.
    I could VNC and Remote Desktop to agent(s) powered on with my phone, but this is undesirable.

    19 votes

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    1 comment  ·  Mobile App  ·  Admin →
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  8. Mobile App: Start/Stop/Restart Windows Services as well as set startup type on a device.

    19 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  9. It would be great if we can add a threshold around patch management to send alerts out if patches are failed to apply, or if the automation task does not run for some reason

    19 votes

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  10. Please integrate 2 factor authentication using FIDO keys (i.e. YubiKey or Google Titan). This is already supported by Auth0.

    19 votes

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    0 comments  ·  Security  ·  Admin →
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  11. Enable option to add the splashtop/anydesk session time connection to time entry in the ticket.

    19 votes

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    1 comment  ·  PSA Tools  ·  Admin →
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  12. Please consider allowing more than 1 device to login to Atera with Windows Hello credentials through Auth0.

    19 votes

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    4 comments  ·  Security  ·  Admin →
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  13. I would LOVE to see the remote access portal white labeled!!

    19 votes

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  14. Tracking of web domain renewal dates

    It would be really useful if Atera let us know or could track the expiration dates of our customers web domains.

    19 votes

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    2 comments  ·  Alerts  ·  Admin →
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  15. The ability to have monitoring portal for the customer devices when he logs in to the portal.

    19 votes

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  16. Being able to create our own custom tags for ticket automation would be very beneficial. Setting a tag using ticket automation rules is already possible, so this addition would be a huge improvement.

    19 votes

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    3 comments  ·  Tickets  ·  Admin →
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  17. The ability to be able to filter by Custom Fields to more easily identify certain customer types, please also improve the filtering within the billing area in bulk invoices.

    We need the ability to be able to only filter certain customer groups for invoices monthly, and being able to only filter by customer or contract type is not flexible enough.

    Being able to tag a customer or add a custom contract type, allows us to more easily identify customers with special billing needs. It takes too long trying to go through the customer list and cross reference what 'type' of…

    19 votes

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  18. File transfer needs to support more than 100mb files. Is this 2005?

    5gb file limit should be the minimum, preferably 10gb.

    19 votes

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    0 comments  ·  Devices  ·  Admin →
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  19. The ability to query a device's WMI and then set a custom field in the agent's record would allow us to then use those custom fields with filters. For example, query the processor type and then set a custom field to read either Intel or AMD.

    I can see this working as a WMI query function built by Atera or an added feature to the installed agent that allows a script to send data back to the agent which would update the record.

    19 votes

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    1 comment  ·  Devices  ·  Admin →
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  20. Please fix the issues with File Transfer to make it more useful:

    1. Show file dates/times
    2. Show full filenames
    3. Download multiple files and/or folders
    4. Allow upload of multiple files and/or folders
    5. Add typical "back" navigation - not just via the file tree

    Isn't there a much richer off-the-shelf File Manager you could integrate that provides the basic background file management functions we need?

    19 votes

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    0 comments  ·  Devices  ·  Admin →
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