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5056 results found

  1. Changing from a 24 hour clock was annoying.
    Now having to add seconds in is even more annoying when adding time entries.

    You've made the process more tedious

    3 votes

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  2. Would be nice to have a sweet Atera HoneyPot and rich alerts showing up in Atera Alerts when the honey is tasted.

    3 votes

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    0 comments  ·  Alerts  ·  Admin →
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  3. It would be great if the real value is also displayed in the case of an alarm relating to disk utilization. For example "The disk utilization (C:) 87.81% (43.90 GB of 50 GB) is higher than the threshold value of 80.00%"
    This would allow us to see at first glance on the dashboard whether you need to act quickly or whether you can process it a little later.

    3 votes

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  4. Would like support for time-based automation rules in cascade.
    As an example, a ticket is automatically set to pending after 3 days with no response. Then set to closed automatically after 3 additional days with no response.

    Based on my conversation with support, currently, if changes were applied to the ticket automatically, the next rule that should be triggered will not work.

    3 votes

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    0 comments  ·  Tickets  ·  Admin →
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  5. Maybe a more detailed break down for customers. ie Their log in/out activity for the past month. Help determine if they were on and working when they said they were.

    3 votes

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    0 comments  ·  Customers  ·  Admin →
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  6. OSX updates and software deployment using homebrew is broken on Apple Silicon based devices. It would be great to see an update or enhancement to allow easier management of mac devices.

    3 votes

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  7. The Azure AD sync is great but you can only connect a single tenant. Please can you add the ability to sync from multiple microsoft tenants.

    3 votes

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  8. Battery threshold alarm, please...
    Not currently available in the custom section (like hd space etc...)

    3 votes

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  9. Ability to bulk manage contacts. Ability to bulk delete.

    3 votes

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    0 comments  ·  Customers  ·  Admin →
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  10. Integration with Freshservice

    3 votes

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  11. When I go into a ticket, I want to see what the last thing said on it was. I don't always want/need to reply. In the new view, with the reply box at the top, I have to scroll down to see the latest comment and then, scroll back up if I want to reply. Not easier than having the reply box below the most recent comment as it was.

    3 votes

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  12. Hallo Atera,
    gibt es eine Möglichkeit den Schwellenwert der Verfügbarkeitsüberwachung anzupassen? Sprich den Wert zum Beispiel auf 10 Minuten oder mehr zu erhöhen?
    Mit freundlichen Grüßen
    Marius Feitz

    3 votes

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  13. Make a Report that checks compatability of all devices with for example windows 11, will make it easier for MSP's to prepare for new roll outs of hardware and OS's

    3 votes

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  14. PandaDoc is an amazing platform for document creation, e-sign, quote builder, has tons of community-made templates, and lots of other features. Since I only see 1 option for document creation and e-sign in the application store, this would be a welcome addition. Being able to pull in contract rates to a pandadoc quote builder document, MSA, SLA, SOW, etc would be an awesome feature!

    3 votes

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  15. We were looking into deploying a group policy that restricts running any non signed Powershell scripts in our domain environment. However in our testing we saw that Atera fails to run some of it's built-in scripts for Windows updates and other maintenance tasks when this policy is active.

    It would be very helpful if Atera can implement script signing to make the environment more secure.

    3 votes

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    0 comments  ·  Security  ·  Admin →
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  16. It would be very nice if there was a serch button in the feature board that list all the ideas that the user posted.

    I wanted to see hoe many votes people voted for my ideas and couldn't find it via simple search.

    3 votes

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  17. Add "Notes" field to Client profile. And exterior (second) email address field for contacts. Make search possible by both

    3 votes

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    0 comments  ·  Customers  ·  Admin →
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  18. We have been using ESET for years and we would like to have it integrated with Atera. I understand ESET is now available in the US. It would be very helpful if it could be expanded to Canada as well.

    3 votes

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  19. In new UI the Ticket status and the Ticket reason are on different sides of the UI.
    It will be more convenient if tit will be in same place

    3 votes

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  20. When schedule time in google or outlook, it would be helpful if I can cusotmize the title. for example, I want that the name of the customer will be added automaticly after the [Atera #TicketNumber]. It would be great if the details of the ticket or the customer address also will be transfered to the calendar event.

    3 votes

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