5056 results found
-
SNMP Table
We would like the ability to add OIDs as columns to the Devices Table for viewing multiple SNMP devices and their OID values.
3 votes -
SNMP Reports of OID Values
We have a printer vendor that asks us to provide page counts for all printers on a monthly basis. It would be useful to be able to schedule a report with the current value for that OID on all selected SNMP monitored printers. I'm sure these reports would also provide valuable daily/weekly/monthly snapshots for other OID values as well.
3 votes -
excluding events based on details within the event description.
I'm proposing a new feature for the event monitoring functionality that would allow for more granular filtering based on event details.
Current Situation:
We currently monitor events based on Event IDs, such as Event ID 5136. However, there are situations where specific descriptions within those events are not relevant to our needs.
Proposed Feature:The proposed feature would enable us to filter events based on keywords or phrases within the event description. This would allow us to:
1- Reduce Noise: Exclude irrelevant events like those containing "AC Power" in the description for Event ID 5136.
2- Improve Focus: Focus on…3 votes -
Full device stats under favorites list
When you filter your devices into folders like we do (servers. workstations, production) You lose some important view that can only be viewed by the "all" tab I would like to see all the stats under the filtered folder view like patches, health and frankly all others.
3 votes -
Add more device attribute filters
When using search or filters I should be able to use device information like serial, model, make, battery health, etc
The more filters and search attributes possible the better.
What would I use them for? For example if I want to deploy an app, script, or path to a model of device.
Maybe I want to make groups of devices that are the same model for driver patch deployment.
A user calls and all they can give me is the asset tag or serial. Should be able to look up the device.
3 votes -
IPv6 feature for the IP login list
We use the 2FA feature to secure oure logins, but would like to use the IP whitelist feature too. Except this is curently not able with the use of IPv6, we would like too use this feature.
3 votes -
Refine Task Automation with more scope for failed devices
From what I understand from the Helpdesk I just spoke to when a automated task such as sfc /scannow or dism commands occurs or even other tasks that require a system that does not need a restart the following applies.
1. Offline devices will try to perform the task when they start>>which is fine
2. Online devices that fail for example due to "pending other operations described above say needs a restart for updates" the task will fail and NOT try again.Would it not be better to have the option on automated tasks to have a tick box for…
3 votes -
White label to app center products
We need to get white label option and better integration to "hottest" apps in your portal. I need unified as possible experience for my customers.
3 votes -
Option to prevent auto response loops
Okay need some sort of a rule or ability to prevent loops of auto response triggering 3rd party auto responses and generating infinite tickets until the ticket creation rule is disabled. Maybe something that prevents users or the same email from creating more then so many tickets a minute or hour or a definable amount of time.
3 votes -
Allow customisation of all areas of ticketing forms
For all mandatory ticketing fields in forms to become customisable
3 votes -
Fix button overlap on Script Editor
In the Script Editor page, the "Edit Script" and "Save" buttons are hidden under the "Get Help" and "AI Assistant" buttons. A user may accidentally open a menu instead of saving their script or starting an editor session.
Suggested fix: add the margin-right property to the div to shift the buttons to the left (moving the Get Help and AI Assistant buttons would probably be more effort than it's worth).
3 votes -
Automatic Time Entry recording (for billing of automation)
Automated tasks (Automation Profiles, and remedial scripts) should create tickets and assign time against them, so we can illustrate value for fixed cost clients, or so we can bill by-the-hour clients for work done on their system.
If we could define the amount of time it would take to manually perform the action, the automation will record that time every time it runs.
3 votes -
every work on one project on ten tabs in windows well now you can simplify the process
consolidated tabs button
3 votes -
formatting code
Having the ability to paste code into a ticket reply or internal note would be immensely helpful. It would be nice to be able to paste code into my ticket notes and easily copy it for future use.
Could be implemented similarly to how Discord or Slack by surrounding the text with backticks
3 votes -
Auditor Report should include "Device ADDED" date
Auditor Report should include "Device ADDED" date
3 votes -
Retention Time for Deinstallations by Software Report
Why there is no retention time in the popup for mass deinstallations (or single deinstallations) which i can do at the report for the software inventory? that would be really needed because often we need to deinstall a product on all devices of a customer and at the moment only can do this if they are online. have a retention time this generally is a "fire and forget" thing if you know what i mean...
3 votes -
Bug - Logo size in customer portal is 350x31
The customer portal logo is currently getting deformed as the size of the box is not the same as what we are supposed to upload 100*200. Can you please fix this?
3 votes -
Patch Reports
We would like a report from the Windows patches which would send us a proper monthly report by email.
Preferably in a structured Excel worksheet without graphics.
Which we can also set more specifically regarding the device and the customer.3 votes -
customize automated technician email
Add the ability to customize the automated responses that get sent to users when technicians comment on tickets.
3 votes -
Azure Monitoring
Monitoring agents for Microsoft Azure.
Monitoring agent for Azure AD
It would be great to have the possibility to monitor Azure Element like Azure VMs, Storage Accounts, MySQL Database, PostgreSQL Database, SQL Database, Load Balancer, Virtual Network Gateways, Traffic Manager, Webserver, Certificates, Kubernetes, ...
It would also be interesting the collection of some metrics for historical view.
Azure costs could also be monitored3 votes
- Don't see your idea?