data portability
Data Portability needs to be prioritized. The Knowledge Base needs to have the ability to bulk export all the knowledge articles we create. I can't trust using a service if there isn't an easy way to get our data out when needed.
4
votes
Jon O'Brien
shared this idea
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Ryan
commented
We don't actually make use of the knowledge base for this reason. If it was able to be exported to markdown files we would definitely use it.