Settings and activity
55 results found
-
43 votes
Ryan
supported this idea
·
-
97 votesRyan
supported this idea
·
-
46 votesRyan
supported this idea
·
-
4 votes
An error occurred while saving the comment Ryan
supported this idea
·
-
9 votesRyan
supported this idea
·
-
10 votesRyan
shared this idea
·
-
55 votesRyan
supported this idea
·
-
29 votes
An error occurred while saving the comment Ryan
commented
YES! The ability to pin individual tickets would be a massive time saver and help with efficiency. Currently I've just been making dummy changes to some tickets to keep them at the top which is ridiculous. Obviously another way of doing this would be making some new categories and then filtering, but it would be nice to be able to view all open tickets and have the most time critical pinned to the top, and even keep certain tickets which you may be working on, on and off over a period of days/weeks at the top for quick easy access.
Ryan
supported this idea
·
-
10 votesRyan
supported this idea
·
-
17 votes
An error occurred while saving the comment Ryan
commented
Yes, need to be able to set due dates on tickets. Add a due date column to the ticketing page and have the ability to sort tickets by date due.
This functionality is essential for planning/scheduling.
Ryan
supported this idea
·
-
1,026 votesRyan
supported this idea
·
-
10 votesRyan
supported this idea
·
-
29 votesRyan
supported this idea
·
-
40 votesRyan
supported this idea
·
-
5 votesRyan
shared this idea
·
-
20 votesRyan
supported this idea
·
-
27 votesRyan
shared this idea
·
-
7 votesRyan
supported this idea
·
-
184 votesRyan
supported this idea
·
-
75 votesRyan
supported this idea
·
This seems like an absolute no-brainer.....getting directly to a device which has a failure from the report would save a huge number of clicks.
Would be really nice if it opened the device in a new tab too so that the report remains open