Calendar Integration for Scheduled Tickets
Scheduled Tickets don't seem to have the ability to add a calendar entry because the calendar integration appears to only work for live tickets - which is kind of annoying because something scheduled in the future is VERY useful to have in ones Calendar!
What would be INCREDIBLY useful to our business would be if we could do Scheduled tickets which we could create a calendar event for as part of the ticket scheduling, so we can see scheduled tickets in our Outlook Calendars rather than only on the scheduled ticket page - stops a situation where we double-book ourselves because someone forgot to go and manually make a matching calendar entry for a scheduled ticket.
Ryan
shared this idea
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Tim McNeil
commented
When I create a scheduled Ticket, it would be super handy if that was auto added to the linked calendar. This would allow me to quickly see any up coming jobs.
Else I am not sure why I would schedule a ticket. -
DeAnna Birdsall
commented
We should be able to see an indicator that something was already scheduled. What's the purpose of having a shared calendar for Atera if we can't tell if a ticket has a Calendar entry?