4720 results found
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Add multiple Addresses
It would be nice to add option to add multiple Addresses (Street, City, etc.) for a single Customer that has more than 1 location.
4 votes -
Automated Patching Reports
A report to show which client machines don't have a patch policy applied.
4 votes -
3cx Ticket Integration.
3cx ticket integration, when a new call comes in open a ticket and log the call time within the ticket.
4 votes -
So that new functions can be used after almost every update for the automation profiles, the profiles must be recreated and reassigned to al
So that new functions can be used after almost every update for the automation profiles, the profiles must be recreated and reassigned to all customers/devices
This was already the case when the scheduling setting was changed and also for the "Windows local update" switch
unnecessary additional work for us as a system house.
Simply adapt the database model or better program it
4 votes -
Password Reassignment
under the Customer Password that this can be reassigned to other Contact , as sometimes the passwords are Company accounts or contact leave and others take over the accounts. so not having to recreate everytime we need to reallocate that password would be nice.
4 votes -
See Acronis alerts for onPremise Versions
not only cloud version, there are many onPrem Versions of Acronis running
4 votes -
Tab-Completion in Terminal/PS window
Would love to be able to use Tab-completion in terminal/ps window when working on a remote computer. I usually have a script to run, but in the few instances that I need to navigate to a folder to run a command, this would come in handy.
4 votes -
Connectwise Importer
An Import tool for Connectwise Manage to pull information into Atera. for record history and to keep clients information up to date after a migration from CW Manage to Atera.
4 votes -
Device Events
I would like to see device events as detected by Atera for individual endpoints. I recently had a client rename an endpoint which caused some duplicate entries in some of the other platforms I use. Atera kept working just fine, but it would be really nice to see a history of events like this so I can see what happened and when.
There are several other use cases where this would be really helpful too:
1.) Script executions
2.) User account creation
3.) User logon/logoff events
4.) Critical/Error event log entries
5.) Shutdown/Startup events
6.) Windows Updates (client native, Atera…4 votes -
Adding Category Type to Password Manager
I would like an option to add additional Category Types in the Password Manager.
4 votes -
5 minute snooze capability on after patch reboots.
It would be great if the user's could snooze the reboot after patches. Currently it just tells them it is going to reboot and does it. They have no time to save their work.
4 votes -
Remove manually added devices from network discovery
Devices that are manually added (generic)(no agent) should not show up again on network scan.
4 votes -
See online status of agent in the ticket view
When an agent (device) is assigned to a user. It would be really handy if we could see the online status of that device in the ticket details
4 votes -
agent
Under patch summary report, we can see agents that are offline or are not responsive. Is there anyway we can access offline/ unresponsive agent right from the report screen?
Idea is to get working on the machines that are non responsive when running patches.
4 votes -
Alert when a program runs, like powershell
The ability to see when a program runs, ie when powershell run send a alert
4 votes -
Ticket Merging Details
When you merge tickets alerts, no information is left on the ticket so we don't know what it is referring to. Useful to add the body of the ticket or the title of the ticket/alert. Or maybe a link to the other closed ticket.
4 votes -
Calendar with multiple hours on same day
Business hours: being able to add more than a certain time entry for Monday for example. Want in the morning and afternoons
4 votes -
sentinalone
SentinalOne integration (With MSP Portal)
4 votes -
Customer Satisfaction Report Filters By Customers
Ability to pull the customer satisfaction report just for one client and not all the clients
4 votes -
Personal Password Store
The possibiliy to store personal passwords of technicians also for themselves - passwords that only the technician should know (personal passwort safe) for Logins on 3rd party portals for example
4 votes
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