5019 results found
-
One time secret password
From all password locations in Atera have a button to send the one time secret password or generate and send a new one. Similar to www.onetimesecret.com.
For customer contacts passwords, have the option to send to that user or another email the tech enters.
For other passwords ask for who to send to.
4 votes -
work form home validation
We want to have more options to verify the account on top of the SMS option, something we can configure and switch methods.
4 votes -
On-site check-in and Customer sign-off upon completion.
On-site check-in and Customer sign-off upon completion. It would be nice if the mobile app could allow for the techs to check that they are on-site (with GPS verification). You could have an area where a client could sign that they are on-site. Then have the same for when they are closing the on-site ticket. This gives us better time tracking and allows for more accurate billing. It also eliminates the client saying things like he wasn't here that long.
4 votes -
add an abbreviated client name/client ID
Make it possible to add to the "full client name" an abbreviation or a kind of company ID code. We have this in other systems (documentation in IT portal for example) and are quite used to search for "WH" instead of "Westinghouse" etc.
4 votes -
See all tickets related to the device, under the device.
See all tickets related to the device, under the device.
4 votes -
Dell OpenManage Alert
Can we get alerts from Dell OpenManage regarding disk failure in RAID, memory failure and others?
4 votes -
User activity tracking
Nothing privacy breaking or intrusive but the ability to see where and when a user logged in and when they logged out showing some basic level of activity. If you have to do forensics or look for trouble on all users computers this would be really helpful. Also if you have to prove for some reason a person was logged in you can run a report.
4 votes -
Proofpoint integration
Proofpoint integration
4 votes -
Automatically Enable 'Availability Monitoring' for newly installed agents
Enable Availability Monitoring on newly installed agents since workstations need to be manually enabled. This would make it easier to have agents be monitored when adding new ones so they are not forgotten
4 votes -
Add the ability to save the Eset installer link to a site\company
Why should I have to pull up a static link everytime to paste it in ?
Add the ability to save the URL and use that when pushing the silent install.
4 votes -
choc
The limit on only 5 software installs an hour from Chocolatey package manager is terrible, I often want to install software across a whole lab of computers. With that limit it makes the software deployment tools almost completely useless. There should not be a limit on that at all.
4 votes -
Export an invoice without a batch.
Allow an invoice that was created outside of the invoice batch process to be exported to a csv file. Allow an invoice to be added to an existing invoice batch.
4 votes -
barcode
Barcode scanning funcionaltiy to quickly import assets to the system
4 votes -
Copy Folders Across Sites
Ability to copy folders from one site to another. I am using the same folders across all sites but I have to manually create them at each site.
4 votes -
contract and license management
One of the primary challenges in IT management revolves around tracking and managing renewal anniversary dates for licenses, certificates, and contracts. Each of these entities possesses individual renewal dates, which can be handled either through automation or manual intervention. The manual approach involves contacting specific vendors to address the renewal of services or licenses.
To address this issue effectively, it would be highly beneficial to have a dedicated module within the Atera. This module would allow the storage of all contract and license details, including attachments, renewal dates, vendor contact details and quantities. Additionally, it should offer a calendar feature…
4 votes -
Mobile Admin
Mobile administration ability. Currently no admin controls in mobile app. Many times I would like the convenience of doing something from my phone versus having to grab a laptop or wait till I’m at a desktop.
4 votes -
Can we enable RMM for the tablet or smartphone?
Can we enable RMM for the tablet or smartphone?
4 votes -
Activity Status trigger
have the change in activity status be a trigger for the automation. allows greater automation possibilities
4 votes -
Add agents directly under the IT Automation profile
Add agents directly under the IT Automation profile
4 votes -
IT Portal integration
KB: it would be nice to just link to IT portal. I can have that it just syncs. I want to suck in the documentation inside Atera. Need to get some documentation.
4 votes
- Don't see your idea?