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5040 results found

  1. Add the ability to add time to a ticket via API

    POST /api/v3/tickets/{ticketId}/timeentry?

    4 votes

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  2. The limit on only 5 software installs an hour from Chocolatey package manager is terrible, I often want to install software across a whole lab of computers. With that limit it makes the software deployment tools almost completely useless. There should not be a limit on that at all.

    4 votes

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  3. Allow an invoice that was created outside of the invoice batch process to be exported to a csv file. Allow an invoice to be added to an existing invoice batch.

    4 votes

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  4. Barcode scanning funcionaltiy to quickly import assets to the system

    4 votes

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    0 comments  ·  Agent  ·  Admin →
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  5. Ability to copy folders from one site to another. I am using the same folders across all sites but I have to manually create them at each site.

    4 votes

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    0 comments  ·  Devices  ·  Admin →
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  6. The default being the Mem & CPU that's currently shown.
    In the drop down you would have Temperature, which might shows the line graph for CPU temperature, HD Temperature. Another option in the dropdown would would graph maybe disk usage or something.

    4 votes

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  7. Show all Related Agents for a user.
    Most users have a desktop and a laptop.

    4 votes

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  8. Mobile administration ability. Currently no admin controls in mobile app. Many times I would like the convenience of doing something from my phone versus having to grab a laptop or wait till I’m at a desktop.

    4 votes

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  9. Can we enable RMM for the tablet or smartphone?

    4 votes

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  10. have the change in activity status be a trigger for the automation. allows greater automation possibilities

    4 votes

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  11. Add agents directly under the IT Automation profile

    4 votes

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  12. KB: it would be nice to just link to IT portal. I can have that it just syncs. I want to suck in the documentation inside Atera. Need to get some documentation.

    4 votes

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  13. Chrome device monitoring and remoting

    4 votes

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    0 comments  ·  Devices  ·  Admin →
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  14. We have a lot of Automation profiles. At the moment there is no sorting by profile name. So it is difficult to manage the profiles or have a good overview.

    4 votes

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  15. When deploying webroot via the atera option there is no record for that action under recent processes.
    I could get a record if running it as an independent script but that feels pointless when it's built into Atera

    4 votes

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    0 comments  ·  Webroot  ·  Admin →
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  16. We can actually upload MSIs and MSTs in a script

    4 votes

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  17. Ability to remove some columns and information from classic reports

    4 votes

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    0 comments  ·  Reports  ·  Admin →
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  18. I would like to ability to assign different ticket field data (Ticket field Templates) to different customer or an away to assign any custom field to a particular customer's customer portal.

    IE. Customer A doesn't need the same data fields as customer B. As simply as customer B only uses Macs, so removing all the fields with Window's related data.

    4 votes

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  19. It would be really useful to be able to add time entries to a ticket via API, The current API implementation (as far as i can see) allows us to read workhours duration and workhours list but not to add time to a ticket via the API.

    4 votes

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  20. Tie ticket to a KB. For example, if during a ticket, a certain issue was resolved, it would be nice to create a KB out of it for future references

    4 votes

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