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4971 results found

  1. I would like to see a designated network scanning device/client that is NOT a domain controller for more accurate scanning.

    2 votes

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  2. Proofpoint integration

    4 votes

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  3. We should be able to create a tunnel through an atera agent that allows us to administrative access an internal HTTP / HTTPs website for devices like

    • Firewalls
    • Printers
    • Access Points
    • Cameras

    basically anything that you do not want to open up to the world but would like to admin without first logging into a server using splashtop or something else

    74 votes

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    5 comments  ·  Agent  ·  Admin →
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  4. Tickets tabs

    3 votes

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    0 comments  ·  Tickets  ·  Admin →
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  5. Having to register the agent on multiple workstation for each user AND in citrix makes my life very difficult. I would like for the agent to pick up the currently logged in user . This is what most other agents do. Or just allow the user to put in their email to submit.

    Generally people just skip doing it and then when they need help they can't submit a ticket. It's very challenging to manage.

    2 votes

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    0 comments  ·  Agent  ·  Admin →
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  6. Monitoring Agent - Bulk Change

    I need the option to do a bulk migration of devices to a different monitoring agent. I don't know why this is automatically chosen instead of being monitored by the original search agent in Network Discovery. It's very non-intuitive. When I go to delete a monitoring agent it says move all monitored agents. I have to click EACH AND EVERY device that is being monitored by this agent. It's painfully time consuming. I would also be better for the selected monitoring agent to be a server rather than some random PC that goes offline or…

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  7. Monitoring Agent - Bulk Change

    I need the option to do a bulk migration of devices to a different monitoring agent. I don't know why this is automatically chosen instead of being monitored by the original search agent in Network Discovery. It's very non-intuitive. When I go to delete a monitoring agent it says move all monitored agents. I have to click EACH AND EVERY device that is being monitored by this agent. It's painfully time consuming. I would also be better for the selected monitoring agent to be a server rather than some random PC that goes offline or…

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  8. Would like to select some but not all servers for patching, and set different time schedules for different servers for the same client which you cannot currently do - it's all or nothing and this does not work for many clients

    1 vote

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  9. We should be able to post multimedia in the ticket timers, or be able to add time via a discussion.

    It is very handy to be able to post pictures in the time entries, and to be able to add time to a note.

    Please add either or both.

    2 votes

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    0 comments  ·  Tickets  ·  Admin →
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  10. It is possible to obtain information from the list of devices if one or more automated tasks encounter errors or were unable to execute during their scheduling due to the agent being offline. Additionally, it is feasible to check the status of all automated tasks by accessing the agent, which includes their successful executions with the most recent execution date, as well as any failures, etc. This feature has already been offered by N-able for some time. I believe this is crucial to enhance productivity, rather than just relying on generating reports.

    1 vote

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    0 comments  ·  Agent  ·  Admin →
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  11. Se serait bien de voir dans la listes des appareils et sur l'agent les mises à jours en cours d'installation sans passer par les rapports, plutôt que voir toujours le nombre de correctifs disponibles.

    2 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  12. The patch approval is great, but still, Atera doesn't offer the option to test out the patches. I don't trust the online forums. I'd like to even buy a dummy environment to try the patch before I approve it.

    1 vote

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  13. It would be fantastic if, within automations, we could have a checkbox option, for instance, to launch certain scheduled tasks during the next startup if the scheduling couldn't take place due to the agent being offline, as many RMM platforms already offer. Nowadays, with the rise of remote work and mobile workstations, it's even harder to schedule certain tasks at a fixed time.

    2 votes

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  14. Hi,

    If using configuration Policy and Windows Updates with restart outside of active hours on. Have a feature to wake computer at a time outside of hours to allow them to restart to apply updates

    2 votes

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  15. I want the ability to exclude particular IP addresses from the scan.

    In my particular scenario I have a honeypot set up on the network that fires off an email every time it's touched. This is generating ~100 tickets a day per network every time this Network Discovery agent hits the honeypot.

    I will need to discontinue my Network Discovery subscription until this feature is implemented.

    19 votes

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  16. It appears that either the version of SummerNote we are running 0.8.18 is old (0.8.20 is the latest stable) doesn't include it, or the feature has been blocked.

    I would like to be able to insert Code directly into the KB articles. For instance, the table formatting is terrible and it would be nice to be able to just paste in a formatted table via code.

    2 votes

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  17. Enable Availability Monitoring on newly installed agents since workstations need to be manually enabled. This would make it easier to have agents be monitored when adding new ones so they are not forgotten

    4 votes

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    1 comment  ·  Agent  ·  Admin →
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  18. Allow to exec operation with multiple OID, for example synology nas only return OID of total space and used space, if is possible to calculate ( free space / total space ) to monitor the % of free space

    5 votes

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    0 comments  ·  Devices  ·  Admin →
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  19. It is critical that when I search my device list, it includes the Notes field for each device. I put relevant notes about where the device is or who is using it in that field. My device naming convention is random and ordinal making it confusing if I don't read/have the notes.

    6 votes

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    0 comments  ·  Devices  ·  Admin →
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  20. SNMP: Ability to send commands in atera. I want to see the status of the doors, the system and many more stuff.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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