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5058 results found

  1. Need to be able to quickly run a report to show which customers are using the Work from Home feature.

    9 votes

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    0 comments  ·  Reports  ·  Admin →
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  2. 13 votes

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  3. I would like to see the option to "Create a Ticket" or have it auto create from the screen where I view the Manage Available Patches for a device. Currently there are options for GoTo Agent and Install, but I think it would be helpful to be able to have the system auto create a ticket about the patches being installed.

    This would be handy for billing purposes and just overall tracking of device updates. In a perfect world if you clicked "Install" the system would auto create and auto Complete the ticket when the patch/update was applied. OR if…

    4 votes

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  4. The possibility to exclude an alert on an hardware by only clicking 'IGNIORE'

    Sometime the alert is not acceptable for some hardware and this alert comback every day.

    11 votes

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    1 comment  ·  Alerts  ·  Admin →
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  5. Uninstall common software from multiple devices at once.

    36 votes

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    1 comment  ·  Agent  ·  Admin →
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  6. Network Discovery should how progress to know that it is working instead of finding out it failed after 3 hours. Other agents I use scan and begins showing the assets it finds as they are found. Further, these discoveries take under 30 minutes. So, you know if there is an issue pretty quickly. Waiting 3 hours to see if you have an issue is not reasonable.

    34 votes

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  7. Network Discovery should how progress to know that it is working instead of finding out it failed after 3 hours. Other agents I use scan and begins showing the assets it finds as they are found. Further, these discoveries take under 30 minutes. So, you know if there is an issue pretty quickly. Waiting 3 hours to see if you have an issue is not reasonable.

    3 votes

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  8. Whether I'm under customer alerts or all alerts there are filters, but we are missing a filter by agent. This could be done just the same as the advanced device filters. We collect so much data on alerts but there's no way to see all the historical alerts for a single machine.

    3 votes

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  9. Create a new contact -> Select Customer
    This section is not ordered alphabetically

    2 votes

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    0 comments  ·  Customers  ·  Admin →
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  10. Currently, you can pause alerts from the Device > Manage > Pause Alerts for up to 5 hours, we have a server we won't reach for over two days so we need a longer option

    14 votes

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    4 comments  ·  Alerts  ·  Admin →
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  11. When i get reports from a Automation Profile i get no details for software installation/updates.

    Currently i just get the summary details (Number of profiles in report, tasks run, agents in report etc).

    When i look under tasks i get nothing more than time of task, aswell as name of the profile.

    It really should display detailed report for each endpoint, instead of just saying 0% under Task Success Rate in the summary when (presumably) not all endpoints failed the task.

    2 votes

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  12. Would be good if you can select more than 20 alerts to resolve, maybe have a ALL alerts to be resolved.

    If you have 1000 of Alerts, you have to scroll down the screen and then go back to the top of the screen and select ALL

    7 votes

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  13. There is no way to filter by patch automation profile, so Its difficult to determine if a device does not have a profile.

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  14. First: I want to delete a Registry Key, but this is unavailable. I can only delete a registry value.
    Secondly: It would be great to search a registry key/value.
    Thanks.

    11 votes

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  15. Would like to see a software changes report that shows software changes installed /uninstalled since the last report. or the last x number of days

    3 votes

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    1 comment  ·  Reports  ·  Admin →
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  16. Integration with Thirdwall for setting / managing security policies
    https://third-wall.com/features/
    this is about the only feature i miss after moving from connectwise automate to atera

    2 votes

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  17. The ability to export or backup passwords. We had an issue recently where a password was overwritten. This ability would be extremely useful.

    26 votes

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  18. There should be an option to set number of occurrences over a time span for event log alerts.
    for example I don't want an alert unless the event happens 5 times over the last x number of minutes

    1 vote

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  19. Can you add the option to use PowerShell 7 instead of Windows PowerShell in the device 'Manage' functions? Or maybe the option to switch between the two versions?

    2 votes

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  20. It would be great to know about the release date of the patch available for a system.

    4 votes

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