Notify when agent online
Have an option that can be selected to notify the technician when an agent is online. This would be handy for laptop users who have requested help but are in-between offices where WOL isn't an option but you would like to know when they do come back online.
Currently I temporarily monitor the device then remove the monitoring once I have completed the work.
37
votes
Troy Graham
shared this idea
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David Wilson
commented
I looked for this feature a few years ago. It would be great for stolen or missing devices.