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4883 results found

  1. We should be able to export a full-offline copy of our own data and customer data from Atera.

    14 votes

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  2. Allow Technicians to customize SMTP to allow for Modern Auth SMTP Settings, providing better security for Exchange / Mail server and a simplified setup.

    14 votes

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    1 comment  ·  PSA Tools  ·  Admin →
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  3. Is it possible to add the ability to run a script when a customer comes back online?

    14 votes

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  4. Right now the Work From Home Spashpage does not notify a user after logging in if their PC is offline. It just gives a false verification expired. We need our clients to see that their PC is offline rather than thinking the Atera interface is buggy.

    14 votes

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  5. Most new laptops have GPS capabilities integrated. It would be great if Atera could collect this information. We would be able to click on an asset and see its location on a map. This would help locate missing inventory and/or track where the asset has been.

    14 votes

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    0 comments  ·  Agent  ·  Admin →
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  6. Teams plugin for customers or engineers to create tickets from chats. Just a button......

    14 votes

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    1 comment  ·  Admin →
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  7. Currently, when in the Client->Device->Folders the filtered view doesn't show the checkboxes to select specific device, or all of them to run automation, scripts etc... We should basically see the same view as in the main Devices when filtered.
    I know we can create specific views by customer and filter by folders but I think we should be able to select the devices in the Customer Folders as well

    14 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  8. it will be great to have Last Reboot Time option on advance filter

    14 votes

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    0 comments  ·  Devices  ·  Admin →
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  9. Il would be nice to have a button "Refresh" on top of the lists devices.
    If we patch or if we wol device, we won't see it.

    14 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  10. SMS/Text message for Alerts depending on severity. Send a Text Message aswell as an email when a server goes down after X amount of time of no response from Agent.

    14 votes

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    2 comments  ·  Alerts  ·  Admin →
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  11. Accounting integration with Sage

    14 votes

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  12. Add a retire device button to manually retire a device that has been recently retired.

    14 votes

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    1 comment  ·  Devices  ·  Admin →
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  13. Work from home forgot password option. We dont give access to the atera portal and we need to set the password and let them know what it is and they cant change it. There should be a forgot password option on the work from home login page.

    14 votes

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  14. We have a customer how have som USB license disk.
    These USB Flash pin, does not have any free storage space at all, and the server gives us alarms.

    We could pause an alarm for X days, but the best solutions will be if we could skip disks from the monitoring, but still keep monitor the other disks.

    14 votes

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    0 comments  ·  Agent  ·  Admin →
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  15. I'd like to run the auditor report for all clients or a selection of clients rather than a single client. I'd then like to export to Excel so I can manipulate further and this should include a column for client name.

    14 votes

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    0 comments  ·  Reports  ·  Admin →
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  16. Integrate all Zoho One apps.

    14 votes

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  17. User activity or when they are logged in and for how long etc. would be a real bonus with this software. The data is there, basically I would like to see when and for how long each PC/User is logged on especially now with people working at home

    14 votes

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    1 comment  ·  Reports  ·  Admin →
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  18. Automatically assign threshold profile based on operating systems/device type

    14 votes

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    2 comments  ·  Agent  ·  Admin →
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  19. I can't find the ability to connect to an SNMP agentless device thru its own management interface (like http or telnet).
    I suggest: 1 promote a remote agent as a "gateway node" 2 in rmm web interface assign SNMP device to this remote agent becomed gateway 3 in rmm web interface on SNMP device configure the management port number and type (for example 80 http) 4 a connect button appears on SNMP device in rmm 5 clicking the button it opens a piece of software on my pc that opens an http tunnel between remote SNMP device and my local…

    14 votes

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    0 comments  ·  Devices  ·  Admin →
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  20. More information from the PC's would be nice (e.g. take look at the amount of info that PDQ Inventory can grab from client devices without even requiring an agent installation).

    14 votes

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    0 comments  ·  Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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