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5016 results found

  1. Ability to deploy Acronis, Bitdefender through Atera in Mac Devices

    We need the ability to deploy bitdefender and acronis cyber protect agents in Mac devices through Atera like we can on Windows.

    14 votes

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    0 comments  ·  Bitdefender  ·  Admin →
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  2. Bring back Alphabet filter on customer view

    Bring back Alphabet filter on the customer view

    14 votes

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    1 comment  ·  User Interface  ·  Admin →
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  3. Customize Ticket Type

    Customize ticket type

    14 votes

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    5 comments  ·  Tickets  ·  Admin →
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  4. Remove View Script options for technicians

    Ability to remove "view" option for scripts for tech that are not admin - Currently when they run the script on a device, there is option to view the script. The use case for that is, if we are using API key in the script to use custom fields, we don't want to expose our API key to normal technicians.

    14 votes

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    1 comment  ·  Roles and Permissions  ·  Admin →
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  5. New Added Device Report

    New Added Device Report

    14 votes

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    0 comments  ·  Reports  ·  Admin →
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  6. Automatically Sync, Create, Delete Companies in Bitdefender

    Automatically Sync, Create, or Delete Companies to maintain a list that is the same on both platforms.

    14 votes

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    0 comments  ·  Bitdefender  ·  Admin →
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  7. Download all our own data and customer data from Atera

    We should be able to export a full-offline copy of our own data and customer data from Atera.

    14 votes

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    0 comments  ·  Admin & Core  ·  Admin →
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  8. Custom cname in agent download URL

    When creating an agent installer for an end customer the URL which is generated is with https://app.atera.com/ but it also works with https://custom.cname.com/.
    It would be nice if the download URL is automatically changed with this custom cname. This would improve the customer experience.

    14 votes

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    0 comments  ·  Helpdesk Agent  ·  Admin →
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  9. Allow for Microsoft and Google Modern SMTP Relay / Authentication

    Allow Technicians to customize SMTP to allow for Modern Auth SMTP Settings, providing better security for Exchange / Mail server and a simplified setup.

    14 votes

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    1 comment  ·  PSA Tools  ·  Admin →
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  10. Tickets API Calls

    API Calls: add a data filter option for Tickets

    14 votes

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    1 comment  ·  Admin & Core  ·  Admin →
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  11. Launch Powershell Script when client back online

    Is it possible to add the ability to run a script when a customer comes back online?

    14 votes

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    3 comments  ·  IT Automation and Patch Management  ·  Admin →
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  12. Check if your client's password or admin password has been in a breach or their data is on the dark web

    To help automate security it would be nice for Atera to check if a customer has experienced a breach or their data has been compromised on the dark web. To protect system admins.

    14 votes

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    0 comments  ·  Security  ·  Admin →
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  13. Laptops report their GPS location to track where inventory is.

    Most new laptops have GPS capabilities integrated. It would be great if Atera could collect this information. We would be able to click on an asset and see its location on a map. This would help locate missing inventory and/or track where the asset has been.

    14 votes

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    0 comments  ·  Agent  ·  Admin →
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  14. Teams plugin for customers or engineers to create tickets

    Teams plugin for customers or engineers to create tickets from chats. Just a button......

    14 votes

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    1 comment  ·  Admin →
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  15. Reboot after patch install

    Similar to other reboot requests, I would like to reboot at a given time only after a patch install. For instance, a workstation would reboot at 3:00 am only after a patch requiring a reboot was installed. Kaseya has this feature and it’s something really miss.

    14 votes

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    0 comments  ·  IT Automation and Patch Management  ·  Admin →
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  16. Select multiple devices from the Client->Devices->Folders

    Currently, when in the Client->Device->Folders the filtered view doesn't show the checkboxes to select specific device, or all of them to run automation, scripts etc... We should basically see the same view as in the main Devices when filtered.
    I know we can create specific views by customer and filter by folders but I think we should be able to select the devices in the Customer Folders as well

    14 votes

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    2 comments  ·  IT Automation and Patch Management  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  17. Reboot

    it will be great to have Last Reboot Time option on advance filter

    14 votes

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    0 comments  ·  Devices  ·  Admin →
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  18. refresh

    Il would be nice to have a button "Refresh" on top of the lists devices.
    If we patch or if we wol device, we won't see it.

    14 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  19. Add second 2FA method

    Is that possible to have the choice for add a second 2FA method, like number phone for sms or a secon 2FA application ?

    14 votes

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    0 comments  ·  Admin & Core  ·  Admin →
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  20. Sage integration

    Accounting integration with Sage

    14 votes

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    1 comment  ·  3rd Party Integrations  ·  Admin →
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