4690 results found
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Network Discovery automated report export
Network Discovery - automated report of daily scan, saved as excel to say sharepoint customer file folder, per client. This would give a history of network scans.
14 votes -
Check if your client's password or admin password has been in a breach or their data is on the dark web
To help automate security it would be nice for Atera to check if a customer has experienced a breach or their data has been compromised on the dark web. To protect system admins.
14 votes -
colour ticket priority
please provide colour scheme to tickets so they can be easily identified / distinguished based on their priority either by
1) marking the whole div/row as "red" when it's critical/high
2) having the priority values displayed with coloured bubles - similarly to status have ityou can use this schema for colour selection or any other thats suitable
note: I know there is a filter for that, but that's an additional step which can be easily eliminated
thank you
14 votes -
Laptops report their GPS location to track where inventory is.
Most new laptops have GPS capabilities integrated. It would be great if Atera could collect this information. We would be able to click on an asset and see its location on a map. This would help locate missing inventory and/or track where the asset has been.
14 votes -
Folder Automation
Create an option to assign devices to folders automatically based on device name, for example, if a device name starts with "example-" then place in folder "example".
This is an extremely powerful way of deploying apps automatically with intune and would be highly beneficial for deploying software packages and windows patches unattended. It would also prevent new devices from being missed and left unpatched.
14 votes -
refresh
Il would be nice to have a button "Refresh" on top of the lists devices.
If we patch or if we wol device, we won't see it.14 votes -
Password Import for Contacts
Add the ability to bulk import passwords either through the API or through a contact import using a CSV.
Currently there's no way to take previously generated passwords and attach them to existing customers. The password manager feature is great, but without being able to bulk import existing data it becomes incredibly difficult to maintain contacts. This would also be useful if passwords expire and need to be maintained.
14 votes -
Add second 2FA method
Is that possible to have the choice for add a second 2FA method, like number phone for sms or a secon 2FA application ?
14 votes -
Sage integration
Accounting integration with Sage
14 votes -
Get chassis types for computers
Get chassis types for computers (Laptop, Desktop, ...)
14 votes -
Automatically activate the Help Desk Agent over threshold or activate patch / IT automation profiles
The Help Desk Agent must be activated manually for each device. Very inconvenient. It would be easier if you could activate the threshold value or patch / IT automation profile
14 votes -
Zoho One Integration
Integrate all Zoho One apps.
14 votes -
Zoho Books
Zoho Books is used worldwide by thousands of companies. I use Zoho Desk for ticket management, but I will be happy to use Atera's full capabilities if there is integration with Zoho Books.
14 votes -
User account activity, logged on times etc.
User activity or when they are logged in and for how long etc. would be a real bonus with this software. The data is there, basically I would like to see when and for how long each PC/User is logged on especially now with people working at home
14 votes -
14 votes
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Pause alerts for custom times
Currently, you can pause alerts from the Device > Manage > Pause Alerts for up to 5 hours, we have a server we won't reach for over two days so we need a longer option
14 votes -
Merge contacts
Merge contacts or allow multiple email addresses for one contact
14 votes -
Wake-on-LAN support across VLAN's
Since your agent will likely be on every workstation more functionality or options for WOL would be great. Often servers sit on a different VLAN/Network subnet than workstations. Regardless of that Atera only provides the option of a server to send the WOL packet. As we know WOL is an L2 protocol and will not cross network subnets/VLAN's inherently. If Atera could make the agents network subnet aware that would help a lot. Then when trying to wake up a workstation only options on the same network would be able to come up.
14 votes -
Turn off Network Discovery in Anydesk
When Anydesk is installed on a client computer, the "Network Discovery" feature in Anydesk is turned on by default. That means that users that open Anydesk can see other computers in their network. In addition to this, users can go to Privacy and change their username in Atera. These two in combination open up for someone to impersonate for example an IT-person, and then initiate a connection request to other unknowing users.
This should be possible to adjust in Atera, so that either of these services can be turned off.
14 votes -
In Customer>Passwords. Please add fields for MFA
Please add a field where we can enter the MFA verification code. When saved, the MFA codes will refresh and allow us to complete multifactor authentication to client websites with MFA enforced.
14 votes
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