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5047 results found

  1. Provide a UWP app for Intune AutoPilot for MDM and deployments over the cloud.

    15 votes

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  2. The dashboard should be able to more customizable, not just have checkboxes for predetermined widgets. Should be able to add any view already in Atera, such as device views, ticket views, etc. So you could also have a ticket widget that is a breakdown per customer, devices per customer, devices in a patched, not patched status etc.

    15 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  3. Custom Assets

    Should be able re-organize which fields shows in the dashboard, instead of the default Name, Type, Folder and Contact.

    Also an option for the date field to have an alert. For example if you are tracking support services renewals for the customer, it should alert you when renewal is within 30 days.

    15 votes

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  4. The ability to search for custom fields.

    15 votes

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    0 comments  ·  Agent  ·  Admin →
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  5. Add the ability to take control of PCs running linux to perform maintenance on linux in desktop mode

    15 votes

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  6. Need to be able to link a device to a custom asset

    15 votes

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  7. We are using Atera for an internal IT team not an MSP, but when we buy things from vendors it would be very helpful to be able to Create/Track/Relate POs for these items. Ideally some things to include would be:

    Order Information:
    PO Number - Auto Number with option to set starting number
    Status (Open, Canceled, Partially Received, Received)
    Date Ordered
    Date Required
    Date Received/Closed
    Payment Terms - Selectable from List or Add New To List

    Requestor Information - Selectable from Users
    Requestor Name
    Email
    Phone
    Department
    Location

    Vendor Information - Selectable from List or Add New To List
    Vendor…

    15 votes

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    0 comments  ·  Billing  ·  Admin →
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  8. Ticketing only Atera license

    15 votes

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  9. When I feel I need to scan a PC and don't want to interfere with the user, I can initiate a Webroot scan from the agent page. What I cannot do is see the results and would like to see these results shown when the scan completes.

    15 votes

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    0 comments  ·  Webroot  ·  Admin →
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  10. Either via a Report, or some other click-able item, one should be easily able to find "what devices" are enabled for Work from Home. Since we have to charge our customers, and our customers use the service, it would be nice to have an easy way to see what and who is enabled for the service and should be paying for it.

    15 votes

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  11. how nice would it be to be able to see and sort machines by uptime??

    not so much a report but a display in devices

    but if only a report then lets go with report

    15 votes

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    0 comments  ·  Agent  ·  Admin →
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  12. SSO intergration with Lastpass

    15 votes

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  13. When there are 0-day threats, it would be great to target machines with the 0-day patches released from Microsoft etc... and made available from the Software Installation option and being able to search for the KB number to deploy.
    Alternatively if Atera had its own storage available to its customers to reference for the afore mentioned updates. Customers could download their own patches and search for them to be deployed centrally.

    15 votes

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    0 comments  ·  Security  ·  Admin →
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  14. Please allow splashtop RMM to be launched from an android web browser.

    I use an Android Tablet. The Atera interface is better from the browser than it is from the android app. Unfortunately when I attempt to launch splashtop from the browser on Android it failes. I have to use the app to create a romote connection from my tablet.

    I'd like the web interface to notice that I'm on an android device and attempt to launch splashtop RMM for android as opposed to Splashtop RMM for windows.

    15 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  15. Currently we can go to REPORTS, AUDITOR and use the drop down list for each customer to see their total devices. A report that displays all the customers and their corresponding device totals is needed to provide to accounting to verify we are billing them properly. Thank you!

    15 votes

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    2 comments  ·  Reports  ·  Admin →
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  16. Right now the Work From Home Spashpage does not notify a user after logging in if their PC is offline. It just gives a false verification expired. We need our clients to see that their PC is offline rather than thinking the Atera interface is buggy.

    15 votes

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  17. Currently Atera is allowed via DUO authentication app as a 3rd party app. I like that I can push or text an approval for my 2FA for my other apps, but this one I have to enter the 6 digit code. Can you get with DUO.com and add your product to an IT Authenticator vs a consumer google or other

    15 votes

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  18. SMS/Text message for Alerts depending on severity. Send a Text Message aswell as an email when a server goes down after X amount of time of no response from Agent.

    15 votes

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    3 comments  ·  Alerts  ·  Admin →
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  19. Add a retire device button to manually retire a device that has been recently retired.

    15 votes

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    1 comment  ·  Devices  ·  Admin →
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  20. When scheduling a report, the email should contain the pdf (or file type of choice) as an attachment on the email. Saves from having to click on the link and login to get the report.

    15 votes

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    5 comments  ·  Reports  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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