4973 results found
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quick action tab in alerts
Be able to run script or other tools from the alert page , and not just :
Delete
Snooze
Resolve
1 vote -
Add Linux servers/machines to IT Automation Profiles for scheduling scripts
Allow Linux systems to be added to automation profiles so that we can schedule patching sessions and run other Linux scripts as needed on a mass basis and get a report via email like we do for the windows devices. At the moment we can only run the scripts manually against machine and see the output in recent processes report.
9 votes -
Online and Offline Indicator in Auditor report
When generating a report from Auditor, it does not indicate Online or offline status, I would like to please implement that feature if that is possible. Thank you.
2 votes -
Malwarebytes features
Hi everybody,
I would like to know if you are planning to include in the Malwarebytes offer these two features:
AppBlock
Mobile SecurityCordiali saluti / Best Regards
5 votes -
filter ticket by user
Bonjour,
Aujourd'hui nous avons la possibilité de filtrer les tickets par status sur le portail client.
Nous souhaitons avoir la possibilité de filtrer les tickets par utilisateurs.
Merci1 vote -
After work on a ticket for a particular customer you are taken back to all tickets, not just tickets for that customer. I
After working on a ticket for a particular customer you are taken back to all tickets, not just tickets for that customer. It requires several unnecessary keystrokes to get back to where you were.
2 votes -
Unable to discover Multiple subnet
The same subnet can be added but we are unable to scan the device in a different Subnet
1 vote -
Automate printer consumable orders from SNMP generated alert
We want to be able to offer Automated Consumable Orders for our customers via Atera. We are monitoring their printers via SNMP. When the printers reach "Low Toner" status we want Atera to automatically create a ticket and email the supplier to order that client some toner and then close the ticket.
At the moment we can make this work, however there is one big problem. It will automatically create a ticket for ALL "Warning" or "Critical" status. Maybe this could be fixed with a new alert status called "Consumable"?
1 vote -
Integration with Miradore MDM
It would be great to manage MDM device through Atera using Miradore.
6 votes -
Stop notifications after a certain time on the mobile app
Stop notifications after a certain time on the mobile app
2 votes -
Ticket automation rules for time base conditions scenarios
Ticket automation rules for time base conditions:
Rule 1:
For Open status tickets, existing or new - 3 day no comment or update - either internal comment or public reply, send an email.Rule 2
For 15 day Pending status ticket no comment – For tickets that have been in in pending state for 15 days and haven’t had a internal comment or public reply send an email.Rule 3
Pending 12 day reminder for the 15 day no comment or update. So the same as Rule 2 but at 12 days which send an email to the technician who…3 votes -
For the Advanced Reports Hardware Inventory, I'd like to export a CSV file with all the different devices type that I have.
For the Advanced Reports Hardware Inventory, I'd like to export a CSV file with all the different devices type that I have.
1 vote -
Set Contract Period to more than a year.
A lot of vender warrenty contracts are for more than a year. Typically 2, 3, 5 year.
So it would be great to be able to set a contract period to a flexible number of years.
When choosing "flexible years" a number field could show up for the number of years wanted.2 votes -
Automatically mid period invoicing of contracts.
When a contract quantity is changed in mid period, the contract should be billed on next billing batch. The choices could be :
"Next billing period" - preventing automatic mid period billing, as of today
"Daily" - Billing from today til next Contract duration date
"Current month" - Full month invoiced from current month till next Contract duration date.
"Next month" - Full month invoiced from next month till next Contract duration date.
It is necessary to keep track of the quantity invoiced on all contracts. Thereby preventing to invoice the same quantity twice.
The billed quantity should be visible…1 vote -
I new Costume Field group as the Tickets, but with other name like Task or request.
So the users can either select a request or ticket. The idea is if the user select opens a ticket is because someting happend and interrupted his work, and task or request when the user request for something installed like a pheripheral or apps....
1 vote -
Change the comment option for tickets not look like an email to the customer. Have it more accessible.
Change the comment option for tickets not look like an email to the customer. Have it more accessible.
1 vote -
Ability to bill for Bitdefender or Webroot directly via atera
Ability to bill for Bitdefender or Webroot directly via atera
2 votes -
connect multiple 3rd party accounts for the same app
Allow multiple connections for the same 3rd party app using different accounts. We are an MSP for government entities who would like to keep their accounts under their own name to ensure security and ease-of-mind if switching to a different MSP. We would still like to connect multiple of our clients to our Atera account for remote access and streamlining purposes, while keeping separation of finances and titles between customers.
1 vote -
Custom Assets Search doesn't work on Asset S/N Tag
The search bar within Assets only works to search based on the fields visible on the Assets page, such as Name Values, Asset Type, Folder, User at the moment.
It should also work with other custom fields too (For example Serial number, Warranty End date etc....How nice would be if Atera will fix the search Feature and will expand the search filter to all others fields too under Assets section.
I also contacted Atera support team and they confirmed about this issue and suggested me to vote here.
6 votes -
option to disable bitlocker when rebooting after patching
When rebooting a windows machine after patching check if the machine has a bitlocker encrypted boot drive and disable bitlocker encryption.
Optional (and maybe harder, so maybe don't bother):
Have an option to set -RebootCount (for how many reboots bitlocker should be disabled) or set it to >1 as some updates reboot multiple times and check after reboot if patching is done and re-enable bitlocker.Alternatively:
Have an option to start a script at the beginning of the patch process so we can do is ourselves with Powershell's Suspend-BitLocker cmdlet.2 votes
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