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4714 results found

  1. Would like to see a software changes report that shows software changes installed /uninstalled since the last report. or the last x number of days

    3 votes

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    1 comment  ·  Reports  ·  Admin →
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  2. Integration with Thirdwall for setting / managing security policies
    https://third-wall.com/features/
    this is about the only feature i miss after moving from connectwise automate to atera

    2 votes

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  3. The ability to export or backup passwords. We had an issue recently where a password was overwritten. This ability would be extremely useful.

    26 votes

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  4. There should be an option to set number of occurrences over a time span for event log alerts.
    for example I don't want an alert unless the event happens 5 times over the last x number of minutes

    1 vote

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    0 comments  ·  Alerts  ·  Admin →
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  5. Can you add the option to use PowerShell 7 instead of Windows PowerShell in the device 'Manage' functions? Or maybe the option to switch between the two versions?

    2 votes

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    1 comment  ·  Admin →
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  6. It would be great to know about the release date of the patch available for a system.

    4 votes

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  7. Search/filter mechanism in customer's password manager for faster access instead of sifting through a long list of logins.

    8 votes

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    1 comment  ·  Customers  ·  Admin →
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  8. Integration with cloud provider Giacom. They do have an API I believe and integrate with other provides such as Datto. Would be great when ordering 365 licences etc if it could be done direct from the Atera console.

    2 votes

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  9. Allow setting up of alert notifications to clients via email. We have requests from clients to receive device alerts on email, it would be nice to have a feature where you can set up a mail alert and recipient. We have been able to get some sort of notification via some custom automation rules, but this does not come close enough to be viable for customer use.

    We are able to do the above with comodo......

    4 votes

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    0 comments  ·  Alerts  ·  Admin →
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  10. Password manager within Atera that we can export and provide to customers when needed. Something easy, clean.

    154 votes

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  11. Please support Clockify as an alternative time tracking app.
    https://clockify.me/

    7 votes

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  12. Please support Weclap ERP as billing integration.
    https://www.weclapp.com/en/

    4 votes

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  13. Atera only seems to be able to email alerts for Critical/Warning/Resolved.

    We also need to be able to receive Info Alerts for custom Windows Service monitoring otherwise the alert only shows on the Atera console but does not get emailed.

    2 votes

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    1 comment  ·  Admin →
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  14. Exporting of all contacts of a customer for mass updates

    3 votes

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    0 comments  ·  Customers  ·  Admin →
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  15. Customizable Customer Feedback Forms

    5 votes

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  16. Have a tab under "Customer" like Contracts, Devices but for equipment Information details so it comes out like a sort of a list.

    1 vote

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  17. Ability to see the remaining block hours directly on the ticket.

    9 votes

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  18. Contract: when a block-hour contract comes to almost the end, possibility to send an email and say "only a few hours left."

    10 votes

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  19. Hours to be displayed in not decimal format but in minutes. It makes it difficult to calculate.

    1 vote

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  20. Add a line item on invoices to offer additional discounts

    3 votes

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    0 comments  ·  Billing  ·  Admin →
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