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241 results found
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Queue for automation profiles and deletion for offline machines
When deleting an agent or attempting to execute an automation profile (i.e. run scripts) the tasks should go into a queue that will execute when the agent goes back online. There should be an option for a timeout for the tasks in the queue.
When deleting a whole customer agents that were offline at the time end up in the "Unassigned" "customer", which is annoying and requires manual cleanup.
When running scripts with an automation profile (e.g. to get a report) one has to manually schedule the task to catch all the machines online with the profile, otherwise the…
1 vote -
Device View
The device section of machines are large and clunky in this menu, we need a way to change the view to make them smaller like other RMM solutions. This is a must have feature, please.
7 votes -
agent
Under patch summary report, we can see agents that are offline or are not responsive. Is there anyway we can access offline/ unresponsive agent right from the report screen?
Idea is to get working on the machines that are non responsive when running patches.
4 votes -
Check to see which machines have OneDrive up and running to ensure data is backed up in real time
Check to see which machines have OneDrive logged in and running to ensure data is backed up in real time. This could then single out which users do not have it running and allow us to prompt them to start it and log in to protect their data.
1 vote -
Exclude Clients from Patch Management Portal
We have some clients that don't want any patch management. This is fine as we can exclude their devices from any Automation / Patching profiles. However, their devices still populate the new Patch Management portal.
It would be ideal to be able to exclude clients, folders, or individual machines from the Patch Management portal. This would give a more accurate number of machines requiring patches etc.
3 votes -
Add Last Logged User to Software Inventory Report
Please add a column for Last Logged User to the default output of the Software Inventory Report for detailed excel export in the Devices tab.
Right now, I have to export a detailed excel report then go into the customer profile to see the last logged user and manually add them. It is very time consuming, especially if several different software changes were made to several machines between report runs. Having this column added by default would make it alot faster.
This is my very specific request.
5 votes -
Event Monitoring Improvement (v3)
Atera has made some great changes when monitoring Windows event logs, but there are still some features that would make it much more valuable.
I would like to be able to filter events based on the contents of their description. Let's say I'm monitoring the Application log for any events generated by the Application Crash and Application Hang sources. While this is helpful, it generates lots of noise and unnecessary alerts. Since there are a limited number of critical applications that I'm worried about, I want to specify those application names in the monitor so that Atera only generates alerts…
2 votes -
set automation scripts to start when a client comes online
i see multiple feature requests for the same thing all with multiple upvotes.
The request is for automation to be run on machines when they come online as the current setup will skip devices that are offline.This is such a crucial feature for automation to work effectively as machines will not always be online at your given schedule as users do not always abide by your requests. for the client device to come online and have scripts/automation's in its queue and then action them is critical
3 votes -
Read only access for Atera and Asset management Tool in Atera
Hi Atera Team, Good Day!
1.We are using Atera last few months , we have more than 10 support engineer and we need to provide them atera portal access read only the user can only see the option in atera can monitor and can't do anything .
- We required Asset management in Atera. we are having 1500 machines like laptop ,Desktop,Macbook,Tablets,Ram,Server,Switch,Router,Firewall.etc
we need to maintain the asset ,we assigned these to whom and the user are currently working or resigned . how many stocks we have so that we need to maintain. I asked these question in chat box…
4 votes -
More mac support and add-ons
More Mac add-ons, being windows-centric limits clients abilities to perform within a single pane of glass. For example, your Acronis add-on, although the platform does support Mac, the Atera version of the add-on only supports windows machines. That's a huge limiter for some environments.
3 votes -
Network discovery win10 = win XP ???
On non domain joined machines the network discovery shows that my machines are windows XP and not windows 10.
Maybe fix that bug before implementing other features ?
3 votes -
Screen View
It would be really helpful to us to have the model of the equipment shown on the screen when you select Network Discovery. We would use this to help determine age of equipment and much quicker and list much more machines per page. Currently to get the model information we have to open the device.
Maybe even the ability to customize the view on this screen would be even more helpful.
3 votes -
event viewer
have the option to make filters on the admin side to allow technicians to have predetermined filters when viewing the event viewer logs through atera. along with allowing filter adjustments when looking at a specific device. would also like a scheduled report for the admin filters that would be created, if it can act like the services and detect in a similar way, to have the ability to create a ticket of some sort to help us find a solution to the concern prior to the client or at least state we are already working on the concern, it would…
1 vote -
Notify new hosts
Possibility to enable an email notification that informs new machines added in costumers in Atera.
2 votes -
WakeUp ON LAN
Nous avons besoin du WOL simultané sur plusieurs machines sélectionées pour la maintenace des écoles. Merci.
2 votes -
Working with automation profiles via API.
Working with big amount of machines through webpage is very slowly and uncomfortable. But for now it is the only way to work with automation profiles.
Could you add an option to work with automation profiles via API?
To get all names of existing profiles, to get information about some particular profile, to get list of endpoints which are applied to it, to add some new or exclude some of them from particular profile and so on... It would be nice to work with it from PowerShell instead of waiting for loading page with each of these requests.
Thanks…3 votes -
A report that will list all Bitlocker keys for the associated PC
Why do we need a script to get a report of all the bitlocker keys for quick archival? the keys are saved to the site and we should be able to get a report of all machines and associated keys. The only solution a tech gave would be to run a script for all PCs to save the key to a specified location. Not only would this be a massive licensing cost for the month, but we would need to do this every time we added a new device. the information is already saved tot he site and we…
3 votes -
Defer Windows updates
We find that windows updates rolls out certain updates too fast which can cause severe downtime for customers when Microsoft pushes out a faulty update.
For that reason, we prefer to defer updates for 14 days.
Using group policy, you can set this up or use registry as follows:
[HKEYLOCALMACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]
"DeferQualityUpdates"=dword:00000001
"DeferQualityUpdatesPeriodInDays"=dword:0000000e
"DeferFeatureUpdates"=dword:00000001
"DeferFeatureUpdatesPeriodInDays"=dword:0000000eI'd like to see the ability to specify an age for an update to reach before Atera installs it. If I set the age to 14 days, If an update comes out, Atera will wait 14 days before considering its install. This would…
3 votes -
Combined Script Reporting
The option when running scripts to multiple devices to have the results exported to one result summary instead of clicking each device to see results.
Usage example: Checking bitlocker encryption method... Run script on selected devices and have all output combined into one report. (We have changed from 128 bit to 256 encryption and we have been trying to check which devices are still using the old method)
This would allow us to open the single report and easily scroll through all results instead of going through the recent processes and checking each one manually.
Besides the bitlocker example, I…
3 votes -
1 vote
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