5056 results found
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Ability to put agents into folders via Atera API
Atera's API already lets me create and delete folders, we have a project coming up where we're going to have to move all of a client's PCs based on their names, and it would be much easier if we could use the atera API to automate it.
This could also help our deployment process, if we could use an API call to put a new PC into it's required folder immediately.8 votes -
Let us choose which endpoints are excempt from Remote Access (AnyDesk) deployment
By default AnyDesk get pushed to all endpoints (including servers which have the Atera Agent installed). While this is nice for user Machines - it's less then ideal for servers... Give us the option to exclude machines from AnyDesk Deployment. Or better yet: let us choose on which machines (machine type) we want to install anydesk
8 votes -
Ability to cc users in Helpdesk Agent
Have the ability to cc other users in the ticket on the customer helpdesk agent
8 votes -
disable new interface
Put back the option to disable the new interface.
8 votes -
Push file to multiple device
Would like to be able to push a file to a device (or group of devices) the same way you can run a script. Upload the file, and specify where it should land on the devices locally. Rather than having to upload a script to download the file and pushing the script.
The file transfer module at the device level I find is fairly unreliable for larger files, so if the above feature is added, if should do some type of file parting to make it is able to continue if the connection is dropped or is weak etc.8 votes -
Notification somewhere on the ticket when there is no contract/expired/no more hours on contract
If a customer doesn’t have a contrat, then the technician shouldn’t be able to open a ticket. Would be good to have a pop up that says that there is no contract, or that the contract ended or expired, or no more block hours.
8 votes -
work from home
Once you purchase the work from home subscription, it would be nice that the page shows devices that are enabled instead of it just showing the default information of activated and the price. To me it is a wasted page that can be utilized.
8 votes -
Central Signature for all employees
The option to have a central signature where you can put variables like %AGENTNAME%, %EMAILADDRESS%, %FUNCTION% and the like. That way we don't have to update the signatures manually for every employee, but centrally change it.
8 votes -
unlock accounts and change passwords from app
it would be great if the mobile app did more things like pulseways mobile app... the ability to unlock an account without having access to a laptop and having to login would be great
8 votes -
Remind Users to Leave Teir Devices On at Night On Patch Day
It would be useful to display a pop up on logged in users' devices reminding to leave their devices turned on, on the night you are pushing out your patches.
8 votes -
Registry Editor Enhancements
Need to be able to expand the window and/or columns when viewing the Registry Editor. Text is cut off and can't see things without doing a LOT of extra clicks and guessing to find out if I'm on the right entry or not.
Since the HKEYCURRENTUSER is not shown, have an easy way to tell the user which profile is the correct one under HKEY_USERS. This can possilbly be matched by automatically parsing the ProfileImagePath under each user at this location:
HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
If you can't automatically match this to the current logged in user, at…
8 votes -
Set up more than one SMTP for email
Possibility to have more than from SNMTP set up so we can send the email address from other ones
8 votes -
Atera agent recognition by Atera
ESET doesn't recognize Atera and then flashes it as malware
8 votes -
File and directory monitoring
File and directory monitoring. The ability to monitor if a file was created,deleted or renamed in a specific directory and receive an alert.
8 votes -
Accounting
How about an integration with Freshbooks?
8 votes -
phone and sms notifications
We would like to receive notifications about server and system down through phone or SMS. Email notifications can be blocked by a spam filter or easily overlooked.
8 votes -
Use single browser tab for Screenconnect sessions.
Use single/existing browser tab when launching Screenconnect remote session. Currently a new browser tab is created each time "Connect" is clicked.
8 votes -
Add API user to the activity logs in Atera so we can track what's been done by API
Add API user to the activity logs in Atera so we can track what's been done by API
For example I deleted a load of contacts via API and looked at activity logs which don't know me any information about contacts deleted by the API.
8 votes -
Bulk Import of Custom Field for Agents
Dear Support,
There should be bulk import of Custom Field for Agent using .CSV or .xslx formats.
Currently we are able add custom field option for the agent but we have to manually enter the data. Since we have more than 1500 agents, the bulk import for custom field will be helpful.Request you to please review this feature board request.
8 votes -
CCLeaner Integration
CCleaner would be a great addition!
8 votes
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